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Image or Iraj Amiri

Iraj Amiri

Independent Non-executive Director

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Committee Membership
None.

Tenure
Appointed to the Board in June 2018.

Experience
Iraj Amiri is a chartered accountant with extensive experience of senior management and board roles in internal audit, risk management and corporate governance. He enjoyed a long and successful career as a partner at Deloitte LLP, becoming Head of the Internal Audit Group and Enterprise Risk Management Group - also undertaking during this time a role as Global Head of Internal Audit with Schroders plc on a secondment basis.

External appointments
Iraj is currently a member of the Regulatory Decisions Committee at the Financial Conduct Authority, Non-Executive Director and Chair of the Audit and Risk Committee of the Development Bank of Wales plc, Chair of the Audit Committee of the Institute and Faculty of Actuaries, and a Trustee of National Employment Savings Trust.

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Image of Peter Ayliffe

Peter Ayliffe

Deputy Chair

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Committee membership
Board Risk Committee, Nominations & Governance Committee, Remuneration Committee, Non-executive Directors’ Remuneration Committee.

Tenure
Appointed to the Board as a non-executive director in May 2013.

Experience
Peter has many years’ experience of working in retail banking and payments.

Peter was president and chief executive officer of Visa Europe from March 2006 to September 2013. Prior to joining Visa Europe, Peter spent over 30 years in retail banking and for the last two of these was a main board director at Lloyds TSB with responsibility for the UK retail bank. He was on the board of Investors in People (UK) and Visa International, president of the Chartered Management Institute and Chairman of Monitise until it was sold in September 2017. 

Peter is responsible for representing the views of the Society’s employees in Board meetings.

External appointments
Peter is Chairman of truRating Limited and is a trustee of The Pennies Foundation charity.

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Image of Roger Burnell

Roger Burnell

Senior Independent Non-executive Director

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Committee membership
Board Audit Committee (Chair), Board Risk Committee (Chair), Nominations & Governance Committee.

Tenure
Appointed to the Board in September 2008 and Senior Independent Director in April 2016.

Experience
Roger is a Chartered Accountant with over 35 years’ senior executive and non-executive experience. He worked for several businesses within the Thomson Travel Group before becoming group chief operating officer and has also been chairman of a number of businesses and senior independent director of the Thomas Cook Group.

Roger is an advocate of simplicity and organic growth, and believes that our straightforward business model, with low costs and excellent service, is the best way to protect the long-term interests of members.

External appointments
None.

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Image of Andy Deeks

Andy Deeks

Product, Marketing and Strategy Director and Executive Director

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Committee membership
None.

Tenure
Appointed to the Board in April 2017.

Experience
Andy is responsible for the Society’s products, customer communications, digital channel and strategy development. He graduated with a first class degree from the University of Nottingham and holds an MBA from Warwick Business School. Before joining the Society, Andy was a management consultant, advising UK retail banks, building societies and insurers.

Andy is leading the Society’s simple and open approach to financial services, giving members the information they need easily and clearly, as well as providing long-term value through the Society’s savings and mortgage rates. He is especially proud of the recognition the Society receives via independent third parties for this.

External appointments
None.

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Image of Catherine Doran

Catherine Doran

Independent Non-executive Director

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Committee membership
Board Risk Committee, Remuneration Committee.

Tenure
Appointed to the Board in August 2016.

Experience
Catherine is an experienced IT executive who has worked for regulated businesses for 30 years, latterly as chief information officer of Royal Mail from 2011 to 2015. Previous posts have included six years at National Westminster Bank, most recently as head of department, retail services; three years as chief information officer of Capital One; two years as chief information officer, BT Retail; and five years at Network Rail rising to director of corporate development.

Catherine’s interest in technology and desire to ensure customer care remains at the heart of what we do motivates her to ensure the Board is effective in overseeing the Society’s future development plans.

External appointments
None.

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Image of Michele Faull

Michele Faull

Chief Financial Officer and Executive Director

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Committee membership
Non-executive Directors’ Remuneration Committee.

Tenure
Appointed to the Board in April 2017.

Experience
Michele is the Society’s Chief Financial Officer. A Fellow of the Association of Chartered Certified Accountants, Michele has over ten years’ senior director-level experience in financial services and was previously a tax partner at PwC. Michele was previously group risk director at Nationwide Building Society. Prior to that she served as director for financial reporting & tax at Nationwide.

Michele is a steadfast supporter of mutuality and simplicity in business. She believes that the Society’s performance over time demonstrates that this model provides a valuable alternative in a complex and competitive financial services market, delivering tangible value to members.

External appointments
Michele is a trustee and treasurer at the Bow Arts Trust where she chairs the Core Services Committee.

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Image of Peter Frost

Peter Frost

Chief Operating Officer and Executive Director

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Committee membership
None.

Tenure
Appointed to the Board in November 2012.

Experience
Peter is the Society’s Chief Operating Officer and has responsibility for all aspects of the Society’s operations, including IT and Change. He sees his role as supporting our employees to deliver service which is member-focused, straightforward, secure and easy-to-use.

A graduate of Liverpool University, Peter has over 25 years’ experience in financial services. Prior to joining the Society, Peter worked at Barclays Bank where he was operations director for the UK retail bank. Before this he had a number of positions at Woolwich Building Society and Woolwich plc. Peter has also held a number of non-executive directorships including roles at Vaultex and iPSL.

External appointments
Peter serves the local community as Governor and Chair of the Resources Committee of Little Heath Primary School, Coventry.

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Image of Gary Hoffman

Gary Hoffman

Chair

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Committee membership
Nominations & Governance Committee (Chair), Remuneration Committee.

Tenure
Gary Hoffman joined the Board as non-executive director and was elected Chair on 26 April 2018.  

Experience
Gary has extensive experience in the banking and insurance industries, starting as a graduate trainee at Barclays in 1982. He has been Chief Executive Officer of NBNK Investments, an investment vehicle formed in August 2010 to establish personal and business retail banking in the UK. Before that he led the UK government’s turnaround of Northern Rock as its Chief Executive. From 2006 to 2008, he was Vice-Chairman of Barclays plc, having been Chairman of UK Banking and Barclaycard at Barclays plc and following five years as Chief Executive of Barclaycard. Gary’s previous roles also include Non-Executive Chairman of VISA Europe and Non-Executive Director of VISA Inc.

External appointments
Gary is Non-executive Chairman of Hastings Group Holdings plc and Chairman of the UK sports charity, the Football Foundation.

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Image of Jo Kenrick

Jo Kenrick

Independent Non-executive Director

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Committee membership
Board Audit Committee, Remuneration Committee (Chair).

Tenure
Appointed to the Board in November 2017.

Experience
Jo is an experienced director with a commercial and marketing background. She has served as marketing director of FTSE 250 house builder Wilson Connolly, Homebase Limited and B&Q plc. Jo brings building society and payments experience through her previous non-executive role at Principality Building Society, and her current non-executive directorship of BACS.

Jo is an experienced and enthusiastic communicator who wants the Society to help members make good decisions by making financial services easier to understand and use.

External appointments
Jo is a non-executive director of Dŵr Cymru Welsh Water, Safestore Holdings plc and BACS Payment Schemes Limited. She is also a trustee of Global Charities.

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Image of Mark Parsons

Mark Parsons

Chief Executive Officer and Executive Director

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Committee membership
Non-executive Director Remuneration Committee (Chair).

Tenure
Appointed to the Board in July 2014.

Experience
Mark is absolutely committed to the Society’s mission of Putting Members First.

He was previously chief financial officer for retail and business banking at Barclays Bank. Mark worked at Barclays for eight years, having joined as managing director of the home finance division of the UK retail bank.

He later served as deputy chief executive of the UK retail bank.

Mark is a graduate of Sheffield University and a Chartered Global Management Accountant. His career spans 30 years in retail financial services, having worked at Abbey National and PwC prior to Barclays Bank, in leadership roles covering finance, products, branches and personnel. He has previously served as deputy chairman of the Council of Mortgage Lenders.

In his leadership role he is passionate about engaging and empowering all members of the Coventry team to meet the expectations of the Society’s members.

External appointments
None.

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