Suppliers
We create and develop solid and sustainable relationships with our suppliers based on trust, mutual interest and high standards.
Our procurement process
Due diligence
Potential suppliers to Coventry Building Society Group are invited to complete a Due Diligence Questionnaire that includes topics around environmental, social and governance issues, as well as business and security information. This helps inform our decision making before awarding a contract. You will receive an email from our Assurance team (ProcurementAssuranceSupplierSelection@thecoventry.co.uk), it will include a link to the system, where you can log in and complete our due diligence questionnaire.
Supplier evaluation
Technical and commercial questions form part of our tender process alongside environmental, social, governance and sustainability questions. Procurement will develop the Contracting approach which will be unique to the services you are going to provide.
Supplier on-boarding
If successful in our evaluation, suppliers will be asked to register on our payment platform where you will be asked to complete on-boarding forms with your details to ensure you are correctly set up in the system.
This is required for suppliers to receive a valid purchase order, which must be quoted on all invoices, as we operate a 'No PO, No Pay' policy. Here you can read our Purchase Order Terms (PDF 47.2KB)
Working with suppliers in a sustainable and responsible way
Since 2021, Coventry Building Society has been committed to the UNGC and its principles in the areas of human rights, labour, environment and anti-corruption.
We are signatories of the United Nations Environment Programme (UNEP) Principles for Responsible Banking and have identified four of the 17 United Nations Sustainable Development Goals (UNSDG) to prioritise.
We evaluate commitment to sustainability in all tenders. And our Procurement and Supplier Relationship Management team support the Society’s sustainability ambitions and its commitment to the UNSDG by evaluating potential suppliers against the UNSDG during the procurement process.
Our ambition is to be net carbon zero by 2040, therefore we expect our suppliers to support this. We will engage with you to understand your carbon reduction targets and understand how you can assist the Group.
Supply chain diversity and inclusion
We’re committed to encouraging and developing a truly diverse and representative supply chain that fosters new business innovations and drives value for all parties, members and the community.
We welcome interest from local suppliers (organisations with headquarters within 50 miles of our principal office address).
Suppliers based within the West Midlands Combined Authority region can view current tender opportunities and express their interest at finditincw.co.uk
Supplier Code of Conduct
We choose to work with suppliers that share our sustainability ethos and are committed to always improving. That’s why we ask our suppliers to agree to our Supplier Code of Conduct (PDF 1.48MB) which sets out what we value as an organisation.
These principles define who we are, how we work, and what we stand for, showing what we expect of ourselves and those who work for us.
While the Code of Conduct isn’t a set of rules and can’t cover every possible situation, it does show what we expect and how we’re seeking to embed the principles of the UNGC in our dealings with suppliers. Suppliers are asked to report any potential or actual breaches of the Code to SRM@thecoventry.co.uk
Ongoing Governance
We will hold regular performance reviews with suppliers incorporating a balanced 360 scorecard inviting collaboration, open communication, and opportunities for improvement.
Get in touch
Current suppliers or organisations interested in working with Coventry Building Society can contact us at SRM@thecoventry.co.uk
