About us

All together, better

From the little to the life-changing, we make it all add up

Woman by tree

Better for savers

Savers are in safe hands with us – and so is their money.  Our incredible customer service makes us special, saving our members time and effort. 


49 seconds average call waiting time*


Better for borrowers

We help borrowers at all stages of life to buy their own home. Most recently, we’ve been helping first time buyers with a First Home Saver account.


We're proud to have helped 7,100 members buy their first home in 2021


Better for communities

We care about making life better, not only for our members and our employees, but also the communities in which they live and work.


1.6 million total community investment**


Better for the planet

We're doing everything we can to help protect the planet for future generations. We want to have a positive impact on everyone - our customers, colleagues, communities and the planet we all share.


We achieved our climate targets for 2021

We get noticed for the things we do

We get noticed for the things we do 

Recommended Provider for Savings Accounts
Fairer Finance
No. 1 for Customer Experience
Great Place to Work
Best Workplaces