Slavery and human trafficking statement



Modern Slavery and Human Trafficking Statement made on behalf of Coventry Building Society and its subsidiaries Godiva Mortgages Limited and ITL Mortgages Limited (collectively the 'Society') further to section 54 of the Modern Slavery Act 2015




Coventry Building Society has been looking after our customers’ and their finances since 1884, and we are proud to be one of the UK’s strongest building societies. The Society is the second largest building society in the UK with assets in excess of £59 billion, serving over 2 million members and employing over 2,800.


We trade as Coventry Building Society and also have two trading subsidiaries, Godiva Mortgages Limited and ITL Mortgages Limited. We are headquartered in Coventry and all our customer service and head office teams are located in the UK. We are authorised by the Prudential Regulation Authority (PRA) and regulated by both the Financial Conduct Authority (FCA) and the PRA.


During 2022, there were no significant changes to the Society’s structure, ownership or capital structure.


We provide competitive savings and mortgage products to members and customers, jobs and career development for employees and social and economic benefits to local communities. We do not have any reliance on seasonal workers and much of our contingent worker population is for professional and senior professional/technical roles.





The Society does not manufacture or supply any goods. The Society’s suppliers support our functions and the provision of financial services to customers.


The Society’s suppliers are subject to screening and due diligence checks before entering into a contract, as well as regular risk assessment and ongoing monitoring of their risk profile.


We have internal procedures to ensure adequate procurement pricing, prompt payment and good planning to ensure that all activities carried out by the Society are in keeping with contractual obligations.


All the Society’s call and operations centres are operated by the Society in the UK and the majority of the Society’s suppliers are also UK based. Any supplier activity that takes place outside of the UK is expected to comply with all aspects of the Supplier Code of Conduct and is subject to due diligence checks.




The Society has zero tolerance to slavery and human trafficking both within its own operations and its supply chains. The Society is committed to taking all reasonable steps to ensure that there is no modern slavery or human trafficking in supply chains or in any part of our business.


Because of the nature of the Society’s business and supply chains, following careful consideration, the Society considers the risk of the presence of slavery or human trafficking in its supply chains to be low. However, the Society is not complacent in relation to these issues.


During 2022, the Society refreshed and published its Supplier Code of Conduct which sets out our expectations of suppliers and is based upon the principles detailed in the UN Global Compact. Amongst other things, this states:


No child labour - There shall be no recruitment of child labour. Suppliers shall not recruit or employ any workers under the age of 16 (or, if higher, the applicable legal minimum age for workers). Persons aged under 18 shall not be employed at night or in hazardous conditions.


Employment is freely chosen - All work must be conducted on a voluntary basis and not under threat of any penalty or sanctions. There shall be no forced, bonded or involuntary prison labour. Suppliers should not utilise forced labour, i.e. all work or service which is exacted from any person under the threat of any penalty and for which the said person has not offered themselves voluntarily. Workers must be free to leave their employer after reasonable notice.


Modern slavery - Suppliers shall comply with all applicable anti-slavery and human trafficking laws, statutes, regulations and codes from time to time in force; and not engage in any activity, practice or conduct that would constitute an offence under sections 1, 2 or 4 of the UK’s Modern Slavery Act 2015, as amended, or other laws or regulations in effect. Suppliers shall include in their contracts anti-slavery and human trafficking provisions that are at least as onerous as those set out in this Code of Conduct and shall implement due diligence practices to support this. Suppliers shall notify the Society as soon as they become aware of any actual or suspected slavery or human trafficking in any supply chain connected to the Society.


The Society sees its approach to Procurement and Supplier Relationship Management as an effective measure to enforce a zero-tolerance approach to slavery and human trafficking. Suppliers are required to confirm their agreement and adherence to the Supplier Code of Conduct.


A whistleblowing process operates across the Society for members, suppliers and colleagues whereby concerns can be raised and escalated as applicable. 





The Society provides all staff with training that’s relevant to them and their role. In addition, the Society is utilising a financial services industry digital training tool provided via The UK Modern Slavery Training Delivery Group, the UK Independent Anti-Slavery Commissioner, and Themis. This training supports the identification of signs of modern slavery. The Society also ensures that our management teams have additional support which includes guidance to make sure the recruitment process is consistent and the Society’s approach to managing suppliers is effective.


Employees also operate and attest to an Employee Code of Conduct on an annual basis which incorporates confirming adherence to required policies and processes. 





The Society operates a programme of supplier relationship management and audit activities. Where any concerns arise, a full assessment is made and appropriate actions are taken to address those concerns.


Monitoring of supplier due diligence has taken place throughout 2022 and no concerns or issues have been identified.


We conduct regular Financial Crime Risk Assessments and screening controls which review our level of risk and control in all areas of financial crime, including identification of modern slavery and human trafficking.





The Society’s template supply contracts include supplier obligations in relation to slavery and human trafficking compliance and reporting. The Society continues to be a signatory to the United Nations Global Compact and its pledge to operate in alignment with its ten universal sustainability principles relating to human rights, labour, environment and anti-corruption.





The Society regularly reviews its approach to tackling modern slavery and human trafficking. This helps us engage with suppliers to identify any ethical trading issues and incidents of slavery or human trafficking and take appropriate action. Following Board approval in 2021, the Society continues to progress activity towards attaining the international standard ISO20400 in relation to sustainable procurement practices.


The Society will run an internal awareness day on 18 October as part of the national annual Anti-Slavery Day.


This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes the Society’s slavery and human trafficking statement for the financial year ending 31 December 2022.


Thank you for taking the time to read the Society’s statement.


This statement has been approved by the Board of Directors of each of Coventry Building Society (on 26 April 2023), Godiva Mortgages Limited (on 15 May 2023) and ITL Mortgages Limited (on 15 May 2023).


Download slavery and human trafficking statement 2022 (PDF 502.34KB)