Get in touch
We'd love to hear from you
Call us
0800 121 8899
Free call from mobiles and landlines
Opening hours
Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays
Saturday 9am-2pm
Sunday closed
Closed on bank holidays
From overseas
+44 2476 555 255
Pop into a branch
Check individual branch opening hours before you visit
Contact us by email
General enquiry
Send us a secure message in Online Services
Write to us
If you prefer to write to us, use this address:
Coventry Building Society
PO Box 9
High Street
Coventry
CV1 5QN
PO Box 9
High Street
Coventry
CV1 5QN
Making a complaint
If you'd like to make a complaint, you can do this online, over the phone, in branch or by post. We take all complaints seriously and work hard to resolve them as quickly as possible.
Registering a bereavement
When someone dies, there's lots to do at such a difficult time. If they had a Coventry Building Society account that you're dealing with, we'll do our best to make things as easy as we can for you.
Power of attorney
If you need help or advice on how to set up or register a power of attorney, there's more information here, or call one our specialist team on 0800 587 4525.
Remember – never put any confidential information about your accounts in an email. If you have access to Online Services, and your message is confidential, login and use the secure message option. It’s safer than an email. You could also write to us, call us on 0800 121 8899 or pop into a branch.
An inclusive environment
We’re committed to creating an inclusive and inspiring workplace, where difference is valued. Our colleagues have the right to feel safe and respected, we won’t tolerate any behaviour that is aggressive, excluding or unsafe. We’ll always support our colleagues if anyone says or does anything that makes them uncomfortable.
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on 0800 121 8899
Lines open
- Mon-Fri 8am-7pm
- Saturday 9am-2pm
- Sunday & Bank holidays Closed
Yesterday, people waited on average
17 seconds for savings enquiries
17 seconds for mortgage enquiries
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on
0800 121 8899
Monday - Friday
Saturday
Sunday
Saturday
Sunday
Bank holidays
8am - 7pm
9am - 2pm
Closed
Closed
9am - 2pm
Closed
Closed
Yesterday people waited on average
8 seconds for savings enquiries
18 seconds for mortgage enquiries
8 seconds for savings enquiries
18 seconds for mortgage enquiries
