'I’ve worked in financial services for 40 years, the last seven of which have been as a non-executive director. I feel that my extensive experience puts me in a strong position to act in your best interests.
I’ve always been passionate about making sure that I represent the views of customers and colleagues in the boardroom. To help me do this well, I’ve spent time over the last year in our branches, our contact centres and our offices listening to customers and colleagues alike. I’ll continue to do this in the year ahead.'
Caroline Marsh
Independent Non-Executive Director
Appointed to the Board
January 2025
Committee membership
Chair of Board Remuneration Committee. Member of Board Nominations & Governance Committee and Board Risk Committee.
Experience
Caroline has held many positions during her executive career in financial services. She spent the first 13 years of her career in retail banking at Barclays before joining Virgin as they moved into banking in the late 1990s. She was a member of the Executive Committee of Virgin Money until 2018. As Virgin Money’s Culture Director, Caroline led the successful cultural integration of Northern Rock and Virgin Money. She also led Virgin Money's social enterprise strategy. Caroline has seven years of experience as a Non-Executive Director.
External appointments
None.
