- We’re excited to be opening our first new branch in 16 years at Warwickshire Shopping Park, Binley as part of a £5.5m investment to transform our branch network in the city. This should open early next year.
- Our Arena Shopping Park branch is currently being refurbished with the same design you can see at our Cheylesmore branch. We’re also adding a full counter service which we know members have been asking for. It will re-open on Monday 14 December.
- In the early part of 2021, you’ll also see Jubilee Crescent and Binley Road branches being refurbished with the new design.
- The way people use branches across the UK is changing and a combination of location, the constraints of the premises and changing behaviours are contributing to lower levels of use at some of our branches. This means we’re closing three branches – Coundon, Stoke and Holbrooks in the first half of next year. All staff will move over to the new branches as soon as they open so you'll be sure to see a familiar face. You can find details of alternative branches here.
We’ve seen the importance of branches throughout the pandemic and this is why we continue to invest in our branch network. As the city’s local building society we’re committed to providing the very best branch service to our savers and borrowers for years to come.
This isn’t the end of our investment in the city. We’re looking at other opportunities across Coventry, including improving our presence in the city centre and we’re looking forward to sharing those plans next year and beyond.