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Call us 0800 121 8899

Customer Service Centre

Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.

All enquiries 0800 121 8899

Call costs explained

Together we're better

Whether you’re a member, a colleague, or part of our wider community, we’re here to support you.

"I always feel really looked after"

Our branches are a huge part of who we are and what we do. During the Covid-19 pandemic, we've worked hard to support every person who's walked through our doors. People like Bill. Find out what it's meant to him.

We support our communities

When you become one of our members, you're helping to make a difference.
It's because of you that we can give financial support to community projects, charities and organisations.

Helping to stand up for others

Sue Bent, The Central England Law Centre
The Central England Law Centre gives free legal advice to people in the most desperate situations. Its Chief Executive, Sue Bent, says our members' support provides "a real chance to help people sustain change in their lives".

Here for you, as always

The Covid-19 pandemic has been tough for many of us. We're involved in a whole range of initiatives to support people through it. Doing the right thing has always been at the heart of what we do.

We listen to our people

We're not about "us" and "them". All of our people feel part of one society, unified by shared values and aspirations. 

An inclusive, inspiring workplace 


2020 was the year when the global Black Lives Matter movement opened up important conversations. We know there's much further to go. And we'll keep listening.

In the words of our colleague, Simon Harvey-Ricketts:

“I’ve been with the Society for some time now and I’ve seen a lot of positive change when it comes to attitudes towards diversity and inclusivity. It’s taken seriously and encouraged across all levels.”

We'll help you to make more of your savings - have a glance at our accounts