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Independently recognised for savings accounts and mortgages


We’ve been proud holders of Gold Ribbons from Fairer Finance since they introduced them over three years ago. Fairer Finance helps consumers find a bank or building society that offers good service, not just a good rate.

We do what others don't

We're the only major provider that lets you compare our savings products to the competition, right here on our website, or gives you links to independent best buy tables.

Compare our rates

Financial results    


We recently announced our strong financial results for the year ended 31 December 2017.

Thank you for your vote

We held our Annual General Meeting on 26 April 2018.

A relationship to be proud of

In 2018 we celebrate 10 years of partnership with The Royal British Legion and since 2008 we've donated over £15 million.

We're proud to help the Legion provide support to serving members of the UK Armed Forces, veterans and their families.

More and more people are joining us

Over 1.8 million people save with us or buy a home with our help. We reached record savings balances and had strong growth in mortgages in 2017.

Customer satisfaction

Our customer satisfaction is rated higher than any other UK bank or building society.*
 
*YouGov BrandIndex

We're UK-based 

Our Customer Service Centre and branches are all based in the UK. You can even see our service levels updated daily on our website.
UK based customer service

Latest Society news

July 2018

Society welcomes new Non-executive Director

We're pleased to announce that Martin Stewart will join the Board as a Non-executive Director on 1 September 2018.

June 2018

Our award winning employability programme

We're delighted to have won the Education partnership Award at the 2018 Responsible Business Network Awards.

May 2018

Volunteering at The National Memorial Arboretum

We're marking the tenth year of our partnership with The Royal British Legion.