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Call us0800 121 8899

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Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm


All enquiries 0800 121 8899

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Monday 24 December - 8am - 5pm
 25 - 26 December - closed
Monday 31 December - 8am - 5pm
Tuesday 1 January - closed

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Independently recognised for savings accounts and mortgages


We’ve been proud holders of Gold Ribbons from Fairer Finance since they introduced them over three years ago. Fairer Finance helps consumers find a bank or building society that offers good service, not just a good rate.

We do what others don't

We're the only major provider that lets you compare our savings products to the competition, right here on our website, or gives you links to independent best buy tables.

Compare our rates

Financial results    


We recently announced our financial results for the six months ended 30 June 2018.

Thank you for your vote

We held our Annual General Meeting on 26 April 2018.

A relationship to be proud of

In 2018 we celebrate 10 years of partnership with The Royal British Legion and since 2008 we've donated over £15 million.

We're proud to help the Legion provide support to serving members of the UK Armed Forces, veterans and their families.

More and more people are joining us

Over 1.8 million people save with us or buy a home with our help. We reached record savings balances and had strong growth in mortgages in 2017.

Customer satisfaction

Our customer satisfaction is rated higher than any other UK bank or building society.*
 
*YouGov BrandIndex

We're UK-based 

Our Customer Service Centre and branches are all based in the UK. You can even see our service levels updated daily on our website.
UK based customer service

Latest Society news

October 2018

How we help our savers

We always try to do our best for you and be competitive.

October 2018

A new look on the High Street

We've created a new branch design and layout which is simple, open and warm.

October 2018

Our latest graduates

Meet the latest members of our successful Graduate Programme.