We're making your account even safer.
Although these changes are designed to keep you safer than ever before, we know that fraudsters sometimes use times of change to trick customers into sharing their private banking details. We've designed the new process to be secure and reassuring, but if you receive any communications that make you suspicious or just don't feel right, it's always best to check.
If you're concerned, call us on 0800 121 8899. We’re open Monday to Friday 8am-8pm, Saturday 9am-5pm, Sunday 10am-4pm (closed bank holidays).