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Monday 24 December - 8am - 5pm
 25 - 26 December - closed
Monday 31 December - 8am - 5pm
Tuesday 1 January - closed

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If you prefer, just call us on 0800 121 8899.

Payment difficulties

Having trouble meeting your mortgage repayments or think you may in future? Call us on 0800 121 6263 .

Becoming a landlord

If you're thinking of becoming a landlord, our handy guide will give you some useful information to help with your planning. 

Interest-only mortgage

If you have an interest-only mortgage, you should have plans in place to repay the outstanding mortgage at the end of the term. 

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You'll need to make sure you've got the right insurance in place to protect you and your home. 

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If you'd like to make a complaint, you can do this online, by phone, at a branch or by post.

Bereavement

When someone dies, the administration can be overwhelming - we'll try to make things as easy as possible for you.