![Help header](/content/dam/cbs/member/images/help/help-header.png)
Mortgages help
Need help with your mortgage?
If you’re worried about your mortgage, please talk to us. We’re here to help with a dedicated team available to support. We have also signed up to the Mortgage Charter. Find out how we can help.
How to apply
Payment difficulties
First time buyer
Mortgage statements
![Help mortgages](/content/dam/cbs/member/images/help/help-mortgages-two.png)
Repaying your mortgage
Moving house?
Becoming a landlord
Interest-only
Offset
![Help mortgages](/content/dam/cbs/member/images/help/help-mortgages-one.png)
Changing your details
Other help
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on 0800 121 8899
- Mon-Fri 8am-7pm
- Saturday 9am-2pm
- Sunday & Bank holidays Closed
Yesterday, people waited on average
17 seconds for savings enquiries
17 seconds for mortgage enquiries
![Call us](/content/dam/cbs/member/illustrations/corporate/help-contact-us.png)
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on
0800 121 8899
Saturday
Sunday
9am - 2pm
Closed
Closed
Yesterday, people waited on average
5 minutes 9 seconds seconds for savings enquiries
16 seconds for mortgage enquiries
![Call us](/content/dam/cbs/member/illustrations/corporate/help-contact-us.png)