Additional support

Looking after members is important to us, especially during difficult times. We’ll do whatever we can to support you. 
Protect yourself from fraud

It’s really important to protect yourself from fraud. Never let anyone else know or have access to your bank details, and don’t allow anyone to pressurise or trick you into giving your information or making a transaction. If you’re not sure, it’s always ok to take some time to stop and think.

 

Find out more on our Fraud and security pages.

Financial support

For free, independent advice on how to manage your money and deal with debt, take a look at the following links:

Talk to us

Economic Abuse

You can talk to us if you’re feeling controlled in any way, including financially (for example, if someone is forcing you to sign papers, restricting access to your own money or taking your bank cards).

We’re also here for you if you feel you’re being abused in any way (physically, sexually, financially or emotionally). We’ll do everything we can to discretely help and support you.

Your money and your mental health
There's a link between money and mental health so if you’re worried about keeping on top of your finances, let us know. We'll do our best to work with you and help you out, or point you in the direction of more support and advice. 

Where to find more support

Depending on your situation, you or your family might also benefit from some specialist support from the following organisations:
Health
Other
Calls to 0800 numbers are free when made from the UK. You may be charged for calls to all other numbers, please contact your service provider for further details.

Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on 0800 121 8899

Lines open
  • Mon-Fri 8am-7pm
  • Saturday 9am-2pm
  • Sunday & Bank holidays Closed
Call us

Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on

0800 121 8899

Call us