Additional support
Protect yourself from fraud
It’s really important to protect yourself from fraud. Never let anyone else know or have access to your bank details, and don’t allow anyone to pressurise or trick you into giving your information or making a transaction. If you’re not sure, it’s always ok to take some time to stop and think.
Find out more on our Fraud and security pages.
Financial support
For free, independent advice on how to manage your money and deal with debt, take a look at the following links:
- Action Fraud
0300 123 2040 - Citizens Advice
03444 111 444 - GamCare
0808 8020 133 - MoneyHelper
0800 138 7777 - Money Advice Trust
0808 808 4000 - Payplan
0800 137 1111 - Turn2us
Talk to us
Economic Abuse
You can talk to us if you’re feeling controlled in any way, including financially (for example, if someone is forcing you to sign papers, restricting access to your own money or taking your bank cards).
We’re also here for you if you feel you’re being abused in any way (physically, sexually, financially or emotionally). We’ll do everything we can to discretely help and support you.
Your money and your mental health
Where to find more support
Health
- Alcoholics Anonymous
www.alcoholics-anonymous.org.uk
0800 917 7650 - Learning Disability Helpline (part of Mencap)
www.mencap.org.uk
0808 808 1111 - Macmillian Cancer Support
www.macmillan.org.uk
0808 808 0000 - Mind
www.mind.org.uk
0300 123 3393 - The Royal National Institute for Deaf People
www.rnid.org.uk
0808 808 0123 - Royal National Institute of Blind People (RNIB)
www.rnib.org.uk
0303 123 9999 - Scope
www.scope.org.uk
0808 800 3333 - Stroke Association
www.stroke.org.uk
0303 303 3100
General support
- Gov.uk
- Salvation Army
020 7367 4500 - Samaritans
116 123
Other
- Age UK
0800 678 1602 - Carers UK
0800 808 7777 - Centrepoint
0808 800 0661 - Cruse Bereavement Care
0808 808 1677
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on 0800 121 8899
- Mon-Fri 8am-7pm
- Saturday 9am-2pm
- Sunday & Bank holidays Closed
Yesterday, people waited on average
17 seconds for savings enquiries
17 seconds for mortgage enquiries
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on
0800 121 8899
Saturday
Sunday
9am - 2pm
Closed
Closed
Closed
8am - 2pm
Yesterday, people waited on average
19 seconds for savings enquiries
27 seconds for mortgage enquiries