Log in to the app

There are two ways to log in to the Coventry Building Society app.
Face ID and Fingerprint biometrics illustration

Face and Touch ID

(also known as biometrics)

Illustration of a PIN Code icon

App PIN

created by you

You have the power to choose how you log in to the app.

 

We'll ask you when you first register whether you want to enable your biometrics, but you can change your mind at any time, just go to the 'Settings' menu and select 'Security and Privacy'.

 

We’ll ask for your PIN if you've had too many unsuccessful attempts at Face or Touch ID.

Face and Touch ID

Also known as biometrics

As you may already know, Face and Touch ID are secure and convenient ways for you to access apps. You can use biometrics when you log in and complete certain actions within the app.

 

Any biometrics registered on this device will be able to access your Coventry Building Society app, so we’d advise storing just your own biometrics.

What if my device doesn't support Face or Touch ID?
You can log in using your PIN which is also a secure way to access our Coventry Building Society app. Your PIN is created by you when you download and register for the app.
I forgot my mobile app PIN.
If you forget your PIN or it's blocked, you'll need to unregister your device and re-register for the app. Just follow the 'Forgotton PIN?' link on the app log in screens.

Log in to the app

Watch a video demonstrating how you can log in and view your accounts and transactions.
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Keeping you safe and secure

Find out how we keep you safe and how you can protect yourself.
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Still need help with logging in?

Following the prompts on the app should take you to the right place. If that's not working for you, please contact us on 0800 121 6463.

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App log in

Watch how to log in and view your accounts
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App Payments

Watch how to login and make payments
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Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on 0800 121 8899

Lines open
  • Mon-Fri 8am-7pm
  • Saturday 9am-2pm
  • Sunday & Bank holidays Closed
Call us

Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.

 

Call us on

0800 121 8899

Call us