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Call us 0800 121 8899
Contact

Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

Call costs explained


We work with local schools helping children develop skills and improve their confidence in numeracy and literacy.

Fun with numbers, fun with words


When children have fun, they learn more quickly.

Our Reading and Number partners hold one-to-ones and group sessions with primary school children.

Investing in the future


There's no better way to invest in the future than by supporting our schools.

Our volunteers help young people at local secondary schools develop their employability skills, making sure they're ready to enter the world of work.

Teaching valuable skills 


We run money management, personal finance, and functional maths workshops at local sixth form colleges - and support career days, mock interviews and aspirational sessions for the students. 

Volunteering


In 2019, our employees spent over 8,000 hours volunteering in schools and the wider community.

Giving back to local schools

We have relationships with over 115 schools and regularly recruit and train new Number Partners and Reading Partner volunteers.

Latest Society news

August 2020

Are you making the most of your savings?

We know it’s been a difficult year for savers. The Bank of England Base Rate is at an all-time low, and while many of our variable accounts don’t track base rate, it still has an effect on how much we can pay our members.

This means we’ve had to make some really tough decisions about reducing the interest rates we pay. 

August 2020

Holiday fraud

 


Fraudsters are clever: they’ll use any situation to help them steal your money or your personal details. Since many of us are on the lookout for a holiday bargain, now is the time to be extra vigilant.

July 2020

Members of our executive team are impersonated in latest email scam

We’ve seen an increase in reports of an email scam where members of our executive team are being impersonated, the latest ones mention our Chief Financial Officer Michele Faull.