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Customer Service Centre


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

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Maintenance update

We’re giving our system a bit of a check up from 11pm on Sat 8 May until 8am on Sun 9 May. While we do that, our Online Services, password set-up service and savings account opening won't be available.

We work with local schools helping children develop skills and improve their confidence in numeracy and literacy.

Fun with numbers, fun with words


When children have fun, they learn more quickly.

Our Reading and Number partners hold one-to-ones and group sessions with primary school children.

Investing in the future


There's no better way to invest in the future than by supporting our schools.

Our volunteers help young people at local secondary schools develop their employability skills, making sure they're ready to enter the world of work.

Teaching valuable skills 


We run money management, personal finance, and functional maths workshops at local sixth form colleges - and support career days, mock interviews and aspirational sessions for the students. 

Volunteering


In 2019, our employees spent over 8,000 hours volunteering in schools and the wider community.

Giving back to local schools

We have relationships with over 115 schools and regularly recruit and train new Number Partners and Reading Partner volunteers.

Latest Society news

May 2021

Coventry Building Society Arena

We’re really excited to usher in the era of the Coventry Building Society Arena (formerly the Ricoh). Our partnership with Wasps will help us do good in the community of Coventry, and beyond.

May 2021

Postal delivery fraud

Always finding new ways to scam people out of their money, fraudsters have been targeting people via postal scams. Fake text messages from postal/courier companies attempt to trick people into giving out their bank details. 

April 2021

We've signed the Race at Work Charter

As part of our ongoing commitment to build a diverse and balanced workforce, we've signed the Race at Work Charter. The members we serve reflect the full diversity of the city of Coventry and the wider UK, and so should the Society.