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Call us0800 121 8899

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Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm


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Our Awards - we are honest, straightforward and transparent and we win awards for it.

Highest customer satisfaction
 

We have the highest customer satisfaction rate of any UK bank or building society. 

Gold Ribbon - savings and mortgages

We’ve been proud holders of Gold Ribbons from Fairer Finance since they introduced them over three years ago.

Clear and simple terms and conditions

Fairer Finance has awarded us their Clear & Simple Mark for our General Terms and Conditions.

Savings Champion Awards 2017

We’re delighted to win Savings Champion’s award for Best Variable Rate Cash ISA Provider, Best Building Society and Best Junior Cash ISA Provider. Their awards recognise banks and building societies that offer consistently competitive rates for new customers and great support and service for existing savers.

Top 25 for customer experience 2017

Along with brands such as Next, John Lewis and M&S.

Source: KPMG Nunwood. 

Latest Society news

October 2018

How we help our savers

We always try to do our best for you and be competitive.

October 2018

A new look on the High Street

We've created a new branch design and layout which is simple, open and warm.

October 2018

Our latest graduates

Meet the latest members of our successful Graduate Programme.