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Monday to Friday 8am-8pm
Saturday 9am-5pm
Sunday 10am-4pm
Bank holidays – closed 

Christmas opening hours
Tuesday 24 December – 8am-5pm
Wednesday 25 December – closed
Thursday 26 December – closed
Tuesday 31 December – 8am-5pm
Wednesday 1 January – closed


All enquiries 0800 121 8899

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We've been spotted doing the right things

Best Building Society Savings Provider

Quality savings products

About Moneyfacts Close

Moneyfacts named us Best Building Society Savings Provider for 2019.

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Fairer Finance No.1 for savings

No.1 for savings

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We’ve been independently rated number one for our savings by Fairer Finance. We’ve been proud holders of their Gold Ribbons since they were introduced four years ago. 

Fairer Finance ranks providers on trust, complaints, transparency and happiness.

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Which? Recommended Provider for mortgages

Which? Recommended Provider

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Consumer champion Which? only endorses the best products and services.

We're delighted to be a Which? Recommended Provider for mortgages - one of only 3 providers to receive this endorsement. Scores from Which? researchers means we're one of the best rated mortgage providers in the UK.

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More achievements we’re proud of

Most Transparent savings provider
Most Transparent savings provider
Fairer Finance
Clear and simple terms and conditions
Clear and simple terms and conditions
Fairer Finance
Fairer Finance Gold Ribbon for mortgages
Gold Ribbon for mortgages 
Fairer Finance 
1st for ISA Transfer Experience BVA BDRC
1st ISA Transfer Experience 
BVA BDRC
47th Best Company to Work For (mid-sized companies) The Sunday Times


47th Best Company to Work For (mid-sized companies)
The Sunday Times
1st Branch Experience BVA BDRC
1st Branch Experience
BVA BDRC


2019

Most Transparent savings provider (Autumn)
Fairer Finance

Best Building Society Savings Provider
Moneyfacts Awards 2019

Gold Ribbon and number one for savings (Spring)
Fairer Finance

Gold Ribbon for mortgages (Spring)
Fairer Finance

Gold Ribbon and number one for savings (Autumn)
Fairer Finance

Most Transparent savings provider (Spring) 

Fairer Finance 

Best Junior Cash ISA Provider 
Moneynet Personal Finance Awards 2019

Best Junior Cash ISA
Moneywise Children's Savings Awards 2019



Gold Ribbon for mortgages (Autumn)
Fairer Finance

Best Building Society 

Savings Champions Awards 2019

Best Junior Cash ISA Provider 
Savings Champions Awards 2019

47th Best Company to Work For (mid-sized companies)
The Sunday Times 100 Best Companies to Work For 2019



2018
55th Best Company to Work For (mid-sized companies)
The Sunday Times 100 Best Companies to Work For 2018

Education Partnership award (large businesses)
Business in the Community - Responsible Business Awards

CTSI Hero Award - Gloucestershire
Chartered Trading Standards Institute

CTSI Hero Award - Warwickshire
Chartered Trading Standards Institute

Gold Ribbon and number one for savings and mortgages (Autumn)
Fairer Finance

Gold Ribbon and number one for savings (Spring)
Fairer Finance

Gold Ribbon for mortgages (Autumn)
Fairer Finance

Clear and simple terms and conditions
Fairer Finance

Best Remortgage Provider - winner
Moneyfacts Awards 2018

Best Building Society Mortgage Provider - highly commended
Moneyfacts Awards 2018

Remortgage Buyers' Choice
Moneyfacts Consumer Awards 2018

Most Trusted Buy to Let Mortgage Provider - highly commended
Moneywise Customer Service Awards 2018

Most Trusted Savings and Cash ISA Provider - highly commended
Moneywise Customer Service Awards 2018

1st for Branch experience 
BDRC Moment of Truth Awards 2018

Best Junior Cash ISA
Moneywise Magazine Children's Savings Awards

Accredited by the Workplace Wellbeing Charter
Wellbeing Charter

Recommended Provider for Savings (October)
Which?

Recommended Provider for Savings (February)
Which?

Highest customer satisfaction  - bank or building society
YouGov

Best Building Society
YourMortgage Awards 2018-2019

1st for ISA Transfer Service
BDRC Moment of Truth Awards 2018



2017
Top rated ISA Transfer Service
BDRC Moment of Truth Awards 2017

Top rated Savings Account/ISA Opening Service
BDRC Moment of Truth Awards 2017

73rd Best Company to Work For (mid-sized companies)
The Sunday Times 100 Best Companies to Work For 2017

Gold Ribbon and number one for savings (Spring & Autumn)
Fairer Finance

Gold Ribbon for mortgages (Spring & Autumn)
Fairer Finance

Best Savings Provider
loveMONEY Awards

Remortgage Buyers’ Choice
Moneyfacts Consumer Awards 2017

Best Junior Cash ISA Provider
Moneynet Personal Finance Awards 2017

Best Variable Rate Mortgage Provider
Moneynet Personal Finance Awards 2017

Most Trusted Buy to Let Mortgage Provider
Moneywise Customer Service Awards 2017

Most Trusted Savings Account for Large Deposits Provider
Moneywise Customer Service Awards 2017

Trusted Regular Savers Provider
Moneywise Customer Service Awards 2017

Trusted Savings and Cash ISA Provider
Moneywise Customer Service Awards 2017

Best Junior Cash ISA
Moneywise Children's Savings Awards 2017

Best Variable Rate Cash ISA Provider
Savings Champion 2017 Awards

Best Building Society
Savings Champion 2017 Awards

Best Junior Cash ISA Provider
Savings Champion 2017 Awards

Best Lender Website
What Mortgage Awards 2017

Which? Recommended Provider for Savings (August)
Which?

Which? Recommended Provider for Mortgages (August)
Which?

Which? Recommended Provider for Mortgages (February)
Which?



2016
Fairer Finance - Gold Ribbon and number one for mortgages (Autumn)
Fairer Finance

Fairer Finance - Gold Ribbon and number one for savings (Autumn)
Fairer Finance

Fairer Finance - Gold Ribbon and number one for mortgages (Spring)
Fairer Finance

Fairer Finance - Gold Ribbon for savings (Spring)
Fairer Finance

Best Cash ISA Provider
loveMONEY Awards
Best Building Society Savings Provider - highly commended
Moneyfacts Awards 2016

Best Remortgage Provider - highly commended
Moneyfacts Awards 2016

Best Variable Rate Mortgage Provider - highly commended
Moneyfacts Awards 2016

Best Provider of Savings Accounts for Large Deposits
Moneywise Customer Service Awards 2016
Trusted Mortgage Provider
Moneywise Customer Service Awards 2016

Trusted Savings & Cash ISA Provider
Moneywise Customer Service Awards 2016

Employee Engagement Award for Excellence 2016
ORC International

Best Offset Mortgage Lender
What Mortgage Awards 2016