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Our Awards - we are honest, straightforward and transparent and we win awards for it.

Which? Recommended Provider for savings

We’re delighted to be recognised by Which? as a Recommended Provider for Savings. Which? have also given Coventry Building Society a five star rating for Customer Service, highlighting the great support and service we provide to existing savers.

Highest customer satisfaction

We have the highest customer satisfaction rate of any UK bank or building society. 

Gold Ribbon - savings accounts and mortgages

We’ve been proud holders of Gold Ribbons from Fairer Finance since they introduced them over two years ago. The independent consumer group ranks providers on trust, complaints, transparency and happiness. And we’re delighted Fairer Finance say our savings customers are the UK’s happiest.

UK’s happiest savings customers - top of the table again in
Fairer Finance's Autumn 2017 rankings

Savings Champion Awards 2017

We’re delighted to win Savings Champion’s award for Best Variable Rate Cash ISA Provider, Best Building Society and Best Junior Cash ISA Provider. Their awards recognise banks and building societies that offer consistently competitive rates for new customers and great support and service for existing savers. 

Clear and simple 

Fairer Finance has awarded us their Clear & Simple Mark for our General Terms and Conditions (4MB).

Top 25 for customer experience 2017

Along with brands such as Next, John Lewis and M&S.

Source: KPMG Nunwood.

Investors In People

This award recognises our internal training, structured performance management, and the support we give to employees who are studying for formal qualifications.

Latest Society news

February 2018

Coventry Building Society announces strong results for 2017


Highlights included strong growth in savings and mortgages, low costs, competitive savings rates and exceptional customer service.

February 2018

One of the Best Companies to Work For



We have moved up to number 55 in the Sunday Times ‘100 Best Companies to Work For’ list.

January 2018

Supporting Take Five to Stop Fraud Week (22-26 January)


We're committed to tackling financial fraud and scams. That's why we're a proud supporter of Take Five to Stop Fraud .