Charges
Our current charges are listed below and in our:
Saving Accounts Terms and Conditions
We apply these charges automatically, even if it means they take your balance below £0.
You can ask us for a copy of our current charges at any time. If you would like to see our historic charges, please contact us.
| Charge | When we make the charges |
| Withdrawals from LINK cash machines FREE |
We don't charge for this but you may be charged by other organisations when you use their cash machines. |
| Charge for making withdrawals from Visa and PLUS cash machines abroad 2% of sterling transaction value We convert the amount of the withdrawal to pounds sterling on the date we take it out of your account at the wholesale rate of exchange applied by Visa. We then charge 2% of the sterling transaction value. |
We normally deduct this charge from your account within 14 business banking days of you making the withdrawal. |
These charges are inclusive of taxes (if any apply)
If we increase any of our charges, we'll notify you at least two months before the change comes into effect. If we make a charge as a result of our error, we will of course cancel, waive or refund the charge.
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on 0800 121 8899
Lines closed
- Mon-Fri 8am-7pm
- Saturday 9am-2pm
- Sunday & Bank holidays Closed
Yesterday, people waited on average
17 seconds for savings enquiries
17 seconds for mortgage enquiries
Want help?
Our help section is bursting with useful information. If you'd rather chat, just give us a call.
Call us on
0800 121 8899
Monday - Friday
Saturday
Sunday
Saturday
Sunday
Bank holidays
8am - 7pm
9am - 2pm
Closed
Closed
9am - 2pm
Closed
Closed
Saturday, people waited on average
31 seconds for savings enquiries
3 seconds for mortgage enquiries
