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Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

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We've made your account even safer.

We've introduced a new way to log in and use your account that's easier and safer than ever before.

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Find a mortgage with us

Enter a value between £1 and £99,999,999
Enter a value between £1 and £1,000,000 Enter a value between £1 and £250,000 Enter a value between £25,001 - £1,000,000 The mortgage amount can not exceed the property value
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Mortgage payment holiday – important information

We know that you might have concerns about your finances because of the effects of Coronavirus. A payment holiday of up to three months on your mortgage may give you some flexibility. 
Find out more.

Your home may be repossessed if you do not keep up repayments on your mortgage.

A transparent approach to fees

How much can I borrow? Try our affordability calculator

Find out how much you could borrow with one of our mortgages.
It will take about 10 minutes to complete and you’ll need the following information:

 

Your income details (regular salary/wages, bonuses, overtime, allowance).

 

Any credit commitments you have (loans/student loans, pension payments, credit and store cards, family commitments; school fees, child maintenance, child care).

The calculator will provide an estimate of what we could lend you based on the information you have entered. Please note this is for guidance purposes only.

 

 

 

Ready to get started? Choose the number of applicants below

How to apply

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1st Mortgage Application Experience 
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