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Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm


All enquiries 0800 121 8899

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You'll start earning interest immediately

All money paid into your account (including cheques) will start to earn interest from the day it’s added to your balance.

How to pay in 

Depending on the Specific Terms of your account, you can: 

Send an electronic payment  

You can set up a one-off electronic payment or regular standing orders from another bank or building society into your account. To do this, you'll need to use these details:


Sort Code: 40-63-01
Account number: Quote the last eight digits of your account number. 

Transfer via Online Services

If you have access to Online Services, you can set up a transfer from another suitable Coventry account. 

Come into any branch

You can visit a branch to pay in cash or cheques (or ask us to set up a transfer). Before you travel, please check our branch opening times . If you have a passbook for the account you want to pay into, please bring it with you to pay in so we can update your list of transactions.

Via Telephone Services

Call us on 0800 121 8899 and ask us to set up a transfer from another Coventry account.

Post us a cheque

Make the cheque payable to you (the account holder) and write your account number on the back  of the cheque.

Enclose your passbook (if you have one) and post to:

FREEPOST CBS CUSTOMER SERVICE

It's important that you write the address exactly like this, in capital letters, all on one line. You don't need a stamp. Royal Mail delivers Freepost as Second Class mail.

How to pay in from a foreign account

We don’t allow any cash or cheque payments into your account in a foreign currency.

To make a payment from an overseas account into your Coventry account, use these details to set up a transfer:

SWIFT code: MIDLGB22
Sort code: 40-02-50
Account number: 31403826
Reference: Customer’s full Coventry Building Society account number
Address: HSBC, Coventry, CV1 1QJ
IBAN number if needed: GB61MIDL40025031403826

It usually takes two business banking days for payments from EU countries to be available. Payments from non-EU countries will usually take six business banking days to be available.

If you receive a payment electronically in a foreign currency, the amount of the transaction is converted into pounds sterling on the date we add it to your account at the wholesale rate of exchange applied by HSBC.

When money you've paid in will be available
Cash paid in over the counter in branch 

When we can receive your money

During our opening hours

When transaction takes place/money available 

We add the money to your balance immediately

Cheque paid in over the counter at a branch 

When we can receive your money

During our opening hours

When transaction takes place/money available 

We normally add the amount immediately to your Account Balance. When the cheque has cleared, the amount shows in your Available Balance.

More about cheques »

Cheque posted to us 

When we can receive your money

You may post cheques anytime. We receive posted cheques during the opening hours of our Customer Service Centre

When transaction takes place/money available

We normally add the amount immediately to your Account Balance. When the cheque has cleared, the amount shows in your Available Balance.

More about cheques »

Internal transfer (between Coventry accounts) 

When we can receive your money

Anytime – the money goes into the account the moment you instruct the transfer unless you future date the payment, in which case the payment will arrive on the date specified.

When transaction takes place/money available

We normally add the amount to your balance immediately

Transfers in (from an account with another bank/building society)

When we can receive your money

Anytime – we receive the money on the calendar day it’s sent from the sending bank

When transaction takes place/money available

We add the amount to your balance on the same day we receive it

We may remove mistaken payments

If we’re informed that a payment has been made into your account by mistake and it’s fair and reasonable to do so, we may remove the amount of the payment from your account balance as soon as possible after we find out about the error.

What we do depends on when the mistaken payment was made:

Within two months…
We’ll contact you to let you know what’s happening. If the payment wasn’t a mistake, you’ll have 15 days to show us proof of this. During that 15 days, you won’t be able to withdraw the amount of the payment from your account. Unless you prove that the payment wasn’t a mistake, we’ll return the payment to the paying bank.

More than two months before…
We'll let you know about the mistaken payment and ask for your permission to return the payment to the person who made the mistake.