There’s a minimum spend of £2,500 in order to qualify for our £500 reward. There are more than 20 energy-efficiency improvements that qualify and you can choose more than one (and up to six) as long as you meet the minimum spend. There’s no maximum limit to what you can spend.

No, all efficiency improvements must be carried out by a TrustMark Registered Business. You can find a TrustMark registered business here.

TrustMark is the Government Endorsed Quality Organisation that covers work consumers choose to have carried out in or around their home.

TrustMark Registered Businesses have been thoroughly vetted to meet high standards of customer service, technical competence and trading practices. 

If they don’t meet these standards, or if there’s any problem with the work they provide, TrustMark will help to put things right. 

Coventry Building Society isn’t responsible for any work that’s carried out under the Green Together Reward.

To make sure you meet our criteria for the Green Together Reward, we’ll share some of your data with TrustMark. This will only be your postcode and details of the home improvements you tell us about on your claim form – never any personal information such as your name or details of the mortgage you hold with us.

If you register for the Green Together Reward, you consent to us sharing data with TrustMark. Here’s TrustMark’s Privacy Policy

When you send us your completed claim form, we’ll get in touch with TrustMark to check the details. As long as they can confirm the work has been carried out by a TrustMark Registered Business, and that you’ve reached our minimum spend of £2,500, we’ll pay your £500 Reward within 30 days. 

It’ll go directly into the account you set up with us to make your mortgage payments. If you haven’t set up a Direct Debit for your mortgage payments, just call us on 0800 121 8899  and let us know where we should send your Reward.

The Registered Business you use must tell TrustMark when they’ve completed the work. If they don’t, we won’t be able to validate your claim and pay your Reward. If we contact TrustMark and they have no record of the work being completed, we’ll let you know. You’ll need to get in touch with the Registered Business to ask them to confirm the work with TrustMark.

Things don’t always go according to plan. If your supplier can’t finish the work in time, call us and let us know before 26 May 2024. We’ll do our best to help.

If there’s a problem with the quality of the work, or you’re disappointed with the efficiency savings you’re making after the improvements have been carried out, you should raise the issue with the Registered Business you used.

Coventry Building Society isn’t responsible for any work that’s carried out under the Green Together Reward.

You can have as much work done on your property as you like, as long as you’ve met the minimum spend of £2,500, but you can only make one claim under the Green Together Reward for each mortgaged property with us.

If you have more than one property mortgaged with us, and you carry out eligible home improvements for each one, you can claim a Reward for each property. You’ll need to fill in a separate application form and claim form for each one.

The Green Together Reward can only be claimed on properties mortgaged with Coventry Building Society, Godiva Mortgages Limited or ITL Mortgages Limited, as long as you’re eligible.