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Call us 0800 121 8899

Call us

Free call from mobiles and landlines

Savings enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday 10am-4pm
Bank holidays – closed 

Mortgages enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday - closed
Bank holidays – closed 

All enquiries 0800 121 8899

Call costs explained

We understand you might be worried during this unusual time. We’re here to help and support you. Most of our services are available online.  We’re trying to keep our branches and phone lines open for those who really need us. It’s essential that you don’t visit a branch unless it’s absolutely necessary , and please leave our phone lines free for those in greatest need of help.

Remortgage to us

Enter a value between £1 and £99,999,999
Enter a value between £1 and £1,000,000 Enter a value between £1 and £250,000 Enter a value between £25,001 - £1,000,000 The mortgage amount can not exceed the property value

Your home may be repossessed if you do not keep up repayments on your mortgage.


Thinking of changing your mortgage lender? We make remortgaging straightforward.

The average time from application to offer is 14 working days. Your offer is valid for up to six months from date of application.

A transparent approach to fees

We’ve been closely involved in the mortgage industry’s initiative with UK Finance and Which? to make our fees and charges easy for you to understand.

Which? Recommended

We're delighted to be a Which? Recommended Provider for mortgages - one of only 3 providers to receive this endorsement.
Which? Recommended Provider for mortgages

Remortgaging - help

How long will it take to remortgage?

You could have an offer within 14 days of applying...

Read more

How much could I borrow?

You could remortgage up to 90% Loan to Value – or up to 75% Loan to Value if you’re remortgaging a buy to let property...

Read more

What's the best way to contact you?

The best way is to call 0800 121 6263, Monday - Friday 8am to 8pm, Saturday 9am to 5pm and Sunday 10am to 4pm.

Remortgage transfer service

Thinking of changing mortgage lender? Our remortgage package makes it straightforward.

Find out more

Already have a mortgage with us?

If you want to review your current mortgage, call us – we may be able to help you switch to a new one.

Moving home? You could apply to take your mortgage with you. 

How much can I borrow? Try our affordability calculator

Find out how much you could borrow with one of our mortgages. It will take about 10 minutes to complete and you’ll need the following information:

Your income details (regular salary/wages, bonuses, overtime, allowances).

Any credit commitments you have (Loans/student loans, pension payments, credit and store cards, family commitments; school fees, child maintenance, child care).

The calculator is not an offer to lend and is for new purchase and re-mortgage applications only.

If you are an existing customer who is looking to make a change to your mortgage, such as borrowing more, give us a call on 0800 121 8899 and we'll let you know how much you could borrow.

Ready to get started? Choose the number of applicants below

How to apply