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Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm

All enquiries 0800 121 8899

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Enter a value between £1 and £1,000,000 Enter a value between £1 and £250,000 Enter a value between £25,001 - £1,000,000 The mortgage amount can not exceed the property value
Enter a value between £1 and £99,999,999

Your home may be repossessed if you do not keep up repayments on your mortgage.

Making changes

If you have a mortgage with us and you’re moving home, you can apply to take your mortgage with you.


If you want to review your mortgage or borrow more, call us on 0800 121 6263 – we’ll do our best to help.

Gold Ribbon holder

In Spring 2018 our mortgages were awarded the Fairer Finance Gold Ribbon for the 7th time.

Existing members - help

When will I get my mortgage statement?

Every year we send you a statement...

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I’m struggling to meet my mortgage repayments. What should I do?

If you’re having trouble paying your mortgage, or think you may struggle in the future, call us as soon as possible on 0800 121 6263.

Can I add or remove someone from my mortgage?

You'll need to apply to us for a 'transfer of equity'...

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I’m an existing mortgage customer. Can I switch to a different mortgage?

Yes, you can apply to switch your mortgage...

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I’m moving home. Can I take my mortgage with me?

Most of our mortgages are ‘portable’. Call us on 0800 121 6263 as soon as you decide you want to move home.

I’d like to borrow more. Can I do this?

Yes, but it will be subject to the value of your property and the Loan to Value...

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Thinking about making a change?

Have your circumstances changed or would you like a mortgage review? Call us on 0800 121 6263 to talk to us about switching your mortgage .

Want to borrow more?

If you've had your mortgage with us for at least six months and you've made six consecutive monthly contractual payments, you could apply to borrow more. Call us on 0800 121 6263 and we'll discuss your options.

Moving to a new home?

Most of our mortgages are portable - so you could apply to take yours with you when you move. Get in touch with us as soon as you're thinking of moving home.

Protect what matters

If you’re moving home, switching mortgage or borrowing more, it’s a good time to review your insurance cover.

Read more about insurance

Things can change...

…and if they do, we want to help. You can apply to rent out your home or change your mortgage term – just ask.

And if you’re struggling to meet your repayments, call us on 0800 121 6263.

How much can I borrow? Try our affordability calculator

Find out how much you could borrow with one of our mortgages. It will take about 10 minutes to complete and you’ll need the following information:

Your income for the last three years (regular salary/wages, bonuses, overtime, allowances)

Any credit commitments you have (loans/student loans, pension payments, credit and store cards, family commitments (school fees, child maintenance, child care)

The calculator will provide an estimate of what we could lend you based on the information you have entered. Please note this is for guidance purposes only.

Ready to get started? Choose the number of applicants below

How to apply

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0800 121 8899

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