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Call us0800 121 8899

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Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm

All enquiries 0800 121 8899

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We’re here to help

If you need support managing your accounts with us, there are several options depending on your situation. Here are some ideas:

Can’t get to a branch? Call us or use Online Services

Depending on the terms of your account, you could use Telephone Services and/or Online Services. You may also be able to set up Direct Debits and standing orders – this means you don’t need to make regular phone calls or visits to a branch.

Arrange for someone you trust to make a transaction in an emergency or as a one-off

Fill in our third party withdrawal form. This allows someone you trust to make a one-off withdrawal in a branch – they can take out cash, request a cheque or transfer to another Coventry account.

Arrange for someone to help you manage your finances long-term

For this, you’ll need to set up a ‘power of attorney. This gives someone you trust the authority to make decisions on your behalf, even if you become unable to make decisions yourself.


To discuss this option in more detail, call us on 0800 121 8899  or visit any of our branches