Security, Your money is safe with us

We really care about your security. So, when you deal with the Coventry you know that we are taking the greatest care with your money.

Please read through this section carefully, as it contains important advice on staying safe online and protecting yourself from fraud. You can also find out more information by visiting Get safe online, Identity fraud, Identity theft.

What we're doing

As well as background systems and constant monitoring to help keep your money safe and secure, we have a number of online security safeguards in place.

Our security systems

Free Rapport security software

We're offering free Rapport software from the financial experts at Trusteer to all our online customers.

Free Rapport security software

Protecting your computer

You must protect your computer from unwanted access. In the same way you decide who you allow through the front door of your home.

Protecting your computer

What you can do

Like the way you'd lock your doors and never give your house keys to a stranger, you also have a responsibility to keep your valuables safe and secure online - it's all simple stuff really but it works. The more you can do to foil the fraudsters the better.

Steps you can take to stay safe
Choosing a password
Protect your password, cards, PINS

Verified by Visa (VbV)

VbV is an additional layer of security designed to protect you against online fraud whenever you buy goods or services over the internet with your debit card. It's a free service that we'll be providing from March 2011 in conjunction with Visa.

More about Verified by Visa

Common frauds

The threat from fraudsters is continually evolving. The best way to deal with this is to always try and stay one step ahead.

Common frauds
Identity theft