Your tax-free Individual Savings Account(s). ISAs are in a separate section because the interest they earn doesn’t count towards your Personal Savings Allowance as they are always tax free.
Some of our ISAs are flexible. A flexible ISA means that you can take money out of your ISA and put it back within the same tax year without it counting further towards your annual ISA allowance, as long as you pay it back in before the end of the same tax year. The Specific Terms for your account will tell you if your ISA is flexible.
11. Inactive ISA
If your ISA is ‘inactive’ it means you haven’t put any new money in it for a whole tax year. Any money in there is still earning interest. If your terms allow you to put more money in, you can reactive it by getting in touch with us.
12. Total balance of the accounts
This is the total amount of money in all the accounts you hold with us on 5 April 2021.
13. Junior Cash ISAs
If you’ve opened any Junior Cash ISAs they appear here. You may not have any other accounts with us so your own balance will show as zero. The money in any Junior Cash ISAs you’re a registered contact for doesn’t count towards your personal balance as it belongs to the child(ren).
Call us on 0800 121 8899
- Mon-Fri 8am-7pm
- Saturday 9am-2pm
- Sunday & Bank holidays Closed
Yesterday, people waited on average
17 seconds for savings enquiries
17 seconds for mortgage enquiries