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Contact

Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

Call costs explained


Offa No. 1 RMBS

Information concerning the programme is published in accordance with the Bank of England's Transparency Regulations. These regulations were set out in their Market Notice 'Detailed eligibility requirements for residential mortgage backed securities and covered bonds backed by residential mortgages' dated 30 November 2010. The timing of publication of further disclosures will be as referenced in the Market Notice.

By downloading any of the documents below, you are agreeing to all of the Terms and Conditions relating to its use.

Programme documents

To request access to Programme documents please follow this link - Subscription website.

Loan Level Data 

To request access to Loan Level Data please follow this link - Subscription website.

Cashflow Model 

To request access to the Cashflow Model please follow this link - Subscription website.