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Call us 0800 121 8899
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Customer Service Centre


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

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Maintenance update

We’re giving our system a bit of a check up from 11pm on Sat 8 May until 8am on Sun 9 May. While we do that, our Online Services, password set-up service and savings account opening won't be available.

Our 2020 financial results

Our Chief Executive Steve Hughes talks you through our strategy. You can also listen to our Interim Chief Financial Officer Lee Raybould who gives a summary of our financial performance in 2020. 

Our 2020 year end results


Financial results for the year ending 31 December 2020 are now available.
Investor presentation

View our full investor presentation.