If you have an ISA with us or another user provider, you can transfer savings from it into another ISA with Coventry Building Society. You can transfer your savings in full (the full amount is transferred into your new ISA) or partially (only a part of the amount is transferred into your new ISA). 

Here are some things you need to know:

• If you're transferring money from your current Cash ISA for the current tax year, you need to transfer the full amount. This is because you can only have one active Cash ISA at a time.
• If you're transferring money from a previous tax year, you can transfer the full amount or part of it. You can also transfer savings from more than one previous ISA.
• If you've created a flexible ISA allowance, you can't transfer the allowance to another ISA.

The easiest way do a full ISA transfer within Coventry Building Society or from another provider is by using our Online Services. You can also call us or pop into a branch. If you’re looking to do a partial transfer within Coventry Building Society, please call us at 0800 121 8899 or pop into a branch - we’d be happy to help.

If you already have an ISA with another provider (either a cash ISA or a stocks and shares ISA), it's straightforward to transfer some or all of your ISA savings, keeping their tax-free status. As well as transferring into the same type of ISA (e.g. one cash ISA to another), you can also transfer to different types of ISAs, such as cash ISA to a stocks and shares ISA, or vice versa as long as your new ISA allows this type of transfer.

We’re sorry your transfer has not gone as smoothly as expected.

Sometimes an ISA transfer fails if the wrong account number has been entered, if there has been a mismatch of customer information, or the incorrect transfer details have been provided. Other potential reasons may be related to your current provider: they may have rejected the transfer due to lack of funds or an error on their side.

If your transfer has failed, please call us or pop into a branch - we’re more than happy to investigate what happened and resolve the issue.