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If you already have a MoneyManager, Coventry First or an Offset Savings Account you can move your existing payments to one of these accounts.

If you don't already have one of these accounts but would like to move your account to the Coventry, you'll need to open a MoneyManager.

It’s free to transfer your existing payments.

Find out more: Moving your account to the Coventry (PDF 6.4MB)

You'll need to fill in these forms

Complete our switching form (PDF 53KB)

This form gives us all the information we need to contact your existing provider and proceed with your switching request. It's your authority to move your payments to us. For a full switch, we automatically transfer everything over.

If you'd like to complete a partial switch you'll also need to complete forms A and B below for all Direct Debits, standing orders and regular incoming credits you want to transfer to the Coventry:

Outgoing payments - Switching form A (PDF 34KB)

Regular incoming credits - Switching form B (PDF 36KB)

What happens next...

After we receive your completed form(s), we'll contact your current provider within two business banking days to inform them of your request to transfer your payments to us. They then have five business banking days to give us the information we need to proceed with the transfer.

After we receive the information from your current provider, we start the process of switching all the payments you've specified over to your Coventry account. We aim to do this within five business banking days but we rely on other financial institutions and Direct debit providers to complete your switch.

We're not a member of the Current Account Switching Service which guarantees to switch your account within seven days after your new account is open.

Switching your existing Coventry account to another provider

If you'd like to move your payments from either your existing MoneyManager, Coventry First or Offset Savings Account to another provider, you'll need to contact the provider directly and they'll tell you what you need to do.

After we receive instructions from the other provider we start the switching process.

If something goes wrong…

Please let us know by phone, post or by going into one of our branches

We take all complaints seriously, take a look at our complaints process and find out more about how we resolve problems.