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If you plan to redeem your mortgage, please call us on 0800 121 6263 or visit your local branch for a redemption statement, which will give you a more accurate indication of what the total cost of paying back your mortgage will be. 

What's a redemption statement?

A redemption statement tells you exactly what it would cost to pay off your mortgage. However, bear in mind that a redemption statement is only valid for seven days from the date it was produced because the cost of paying back your mortgage changes on a daily basis. If you're thinking about redeeming your mortgage in full but your redemption statement is more than seven days old, we recommend you request a new one before making your payment.

The redemption amount shown on your annual mortgage statement is an indication only as it shows the amount that would have applied if you had redeemed your mortgage on or before 31 December of that year.

Existing members

Whether you'd like to borrow more, move home or change your current mortgage, we're here to help.

Help and guides

We’ve got lots of information to help you understand more about our mortgages and lending criteria.

Other information

Read some of the other important information you should know about having a mortgage with us.