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Savings enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday 10am-4pm
Bank holidays – closed 

Mortgages enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday - closed
Bank holidays – closed 


All enquiries 0800 121 8899

Call costs explained


We understand you might be worried during this unusual time. We’re here to help and support you. Most of our services are available online.  We’re trying to keep our branches and phone lines open for those who really need us. It’s essential that you don’t visit a branch unless it’s absolutely necessary , and please leave our phone lines free for those in greatest need of help.

Protecting your home, your mortgage and your income.

Insurance policies protect you if the worst happens to your property – or changes to your job or health affect your ability to pay your mortgage. 

Home and landlord insurance

Find out why it's important to have buildings and contents insurance.

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Life cover

Life insurance can provide substantial financial help to the people you leave behind when you die. 

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Income protection

Income protection gives you a regular monthly income if you can’t work because you have had an accident or injury, or you become ill.

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Critical illness insurance 

Critical illness insurance pays out a lump sum if you’re diagnosed with a specific medical condition listed in your policy.

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PPI complaints

The deadline for making  PPI complaints relating to mis-sold policies and non-disclosure of commission has now passed.

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MPPI

Mortgage payment protection insurance (MPPI) helps you meet your mortgage payments if you can’t work after an accident or illness – or you’re made redundant or lose your job involuntarily. 

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