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What are cookies?

Cookies are small text files that contain data, and that are placed on your computer, Smartphone (or whatever device you choose to access the internet with), by the websites that you visit.

We use cookies when you visit our website for the following reasons:

  • To keep the website and the details you enter into it secure
  • To make our site as easy as possible for you to use
  • To help us understand how you use the site 
  • To help us understand performance of campaigns 

Different types of cookies

Session cookies: These are cookies that are automatically deleted when you leave the website or close your browser.

Persistent cookies: These are cookies that either stay on your computer until you choose to remove them or until they reach a pre-set expiry date.

First party cookies: These are cookies that are created by and placed on your computer by the owner of the website. This type of cookie is usually essential to the running of the web site.

Third party cookies: These are cookies that are managed by a third party but are placed on your computer by the owner of the website. This type of cookie is often used to help monitor activity on the website or to record how visitors to the site got there.

Blocking cookies

If you block cookies from this website you will not be able to use many of the services we offer, for example you will not be able to apply for an account online or use our Online Services to manage your Coventry accounts.

If you want to block cookies from this site you'll need to change the 'cookie settings' in your browser.  Each browser is different and you can find out how to do this in your browser's help section.

For more information about cookies visit www.allaboutcookies.org/manage-cookies 

These are the first party cookies we currently use
Cookie/Name
Purpose
Essential secure browsing cookie/ CBS Login

This cookie is essential for all on site secure browsing. This includes Online Services and online applications.

This is a persistent cookie which is set when you visit a secure area of the site and will stay on your computer unless you remove it.

Are cookies enabled/ AreCookiesEnabled

This cookie records if you have cookies enabled or not and helps us identify if a visitor can use our online services.

This is a session cookie which is set when you first visit the site and which will be removed when you close your browser.

Essential opt in,opt out/ CookiePermission

This cookie is set when you first visit the site and records if you have accepted or declined our cookies.

This is a persistent cookie which will automatically expire after 3 months.

Referrer code cookie/ CBSref

This cookie is used to monitor the effectiveness of our advertising by tracking how you got to the site.

This is a session cookie which is set when you first visit the site and which will be removed when you close your browser.

None of the third party cookies we use collect any personal data and you will not be identifiable as an individual to the third party cookie provider. For more information about the cookie provider and how they apply cookies please visit their website.

These are the third party cookies we use
Cookie/Name
Purpose

Google analytics cookie

_utma
_utmz
_utmb
_utmc

These cookies are managed by Google and we use them to collect information about how many visitors we have, where they have come from and how they use the site.

_utma and _utmz persistent cookies which are set when you first visit the site. _utma will automatically expire after 2 years and _utmz after 6 months.

_utmb and _utmc are session cookies which are set when you first visit the site and which will be removed when you close your browser.

Adobe analytics cookie

s_cc 
s_sq 
S_vi 

These cookies are managed by Adobe Analytics and we use them to collect information about how many visitors we have, where they have come from and how they use the site. 

The cookies are set upon your first visit to the site. s_cc and s_sq expire when the web browser is closed, s_vi expires automatically after 5 years.

YouTube video cookie

PREF
VISITOR_INFO1_LIVE
YSC

These cookies are managed by YouTube and we use them to collect information about how many people view the videos on our site.

PREF and VISITOR_INFO1_LIVE are persistent cookies which are set when you first view a video on our site. PREF will automatically expire after 2 years and VISITOR_INFO1_LIVE after 8 months.

YSC is a session cookie which is set when you visit a page on our site with a video and which will be removed when you close your browser.

DoubleClick 

id, IDE

These cookies are managed by Doubleclick and we use them to improve advertising. Some common applications are to target advertising based on what’s relevant to a user, to improve reporting on campaign performance and to avoid showing ads that the user has already seen.

 

Google Adwords 

test_cookie, id, IDE

These cookies are managed by Google Adwords. AdWords uses cookies to improve Google paid search and display advertising. Some common applications are to target more relevant advertising based on what’s relevant to a user, which content has been viewed on the website, and to report on campaign performance.

Bing

MR, MUID

These cookies are managed by Bing. Bing uses cookies to improve paid search advertising. Some common applications are to target more relevant advertising based on what’s relevant to a user, which content has been viewed on the website, and to report on campaign performance.