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Call us 0800 121 8899

Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 

Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.

All enquiries 0800 121 8899

Call costs explained

Media centre


The information on this site is designed to provide journalists and commentators with the latest news from Coventry Building Society.

If you're not a journalist and need to get in touch with us, please call us on 0800 121 8899.

To contact the press team...

Latest press releases

Please note, news releases are for the use of journalists only.


06 October 2020
We've launched Double Access Saver (Online) (4) with a highly competitive rate - read more

06 October 2020
Coventry for Intermediaries expands its product range with new residential mortgages - read more

05 October 2020
Coventry for intermediaries has appointed Paul Purewal as Corporate Account Manager - read more

01 October 2020
Coventry Building Society launches Double Access Saver (Online) (3) - read more

24 September 2020
We've launched a new Double Access Saver (Online) (2) at a highly competitive rate - read more 

14 August 2020
We've launched highest ISA rate in the market with new 5-year Fixed Rate -
read more 

Meet the team

Media Relations Manager 
Will Howell 
07483 358581

Media Relations Specialist
Catherine Senior
07483 133387

Media Relations Specialist
Amanda Thompson
07483 133389

If you need to speak to a customer services advisor, call 0800 121 6688.


Find out more about the awards we've won.

Financial results 

We've announced our results for the six months ended 30 June 2020. 

Our spokespeople

Darin Landon

Distribution Director

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Darin's leadership responsibilities incorporate the branch network, the Society’s intermediary and direct mortgage businesses, and corporate communications, including media relations and public affairs, internal communications, member engagement and community relations.

He has over 30 years' experience with Coventry Building Society and has been a member of the Executive Team for eight years. During his career he has held senior roles in customer service, sales and marketing, communications and operational management.


Kevin Purvey

Director of Intermediaries

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Kevin leads a team of over 70 people, field and telephone based. He is responsible for the intermediary distribution strategy and all key partner relationships.

With over 30 years' intermediary experience, Kevin has worked in life assurance and broking and more latterly has held senior sales roles with major financial organisations. Kevin is Chairman of the Intermediary Mortgage Lenders Association (IMLA) and a member of the UK Finance buy to let panel.


For quotes from any of our spokespeople, please contact us.