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Call us 0800 121 8899
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Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

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Bristol

Help us to help you

Our branches are open but working differently at the moment. Please only visit if you can’t do what you need to do online or on the phone.

Our opening hours may vary but we’ll update them here as quickly as we can.

Our coronavirus support page has all the information you need about how to manage your money from home and how our services are affected.

Branch details

47a Merchant Street, Bristol, BS1 3EE 
Telephone: 0117 927 3308

Current opening hours from April 2020:
Monday: 9.00am - 1.00pm
Tuesday: 9.00am - 1.00pm
Wednesday: 9.30am - 1.00pm
Thursday: 9.00am - 1.00pm
Friday: 9.00am - 1.00pm
Saturday: 9.00am - 12.00pm
Sunday: Closed

Opening hours will vary on bank holidays. Please contact the branch for details.       

Facilities:
Full counter service, paid parking available, induction loop and wheelchair access

Services provided:
Savings information, account opening