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Savings enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday 10am-4pm
Bank holidays – closed 

Mortgages enquiries:
Monday to Friday 9am-6pm
Saturday 9am-5pm
Sunday - closed
Bank holidays – closed 

Easter opening hours - our branches and Customer Service Centre are closed Friday 10 April, Sunday 12 April and Monday 13 April.


All enquiries 0800 121 8899

Call costs explained


We understand you might be worried during this unusual time. We’re here to help and support you. Most of our services are available online.  We’re trying to keep our branches and phone lines open for those who really need us. It’s essential that you don’t visit a branch unless it’s absolutely necessary , and please leave our phone lines free for those in greatest need of help.

All agencies

Easter opening hours - our agencies are closed on Friday 10 April, Saturday 11 April,  Sunday 12 April and Monday 13 April.

Coronavirus – help us to help you

We understand you may be worried at this time. Our Coronavirus support page has all the information you need about how to manage your money from home and how our services are affected. Please only visit our agency partners if it’s absolutely essential.

Below you’ll find current opening hours for your local agency. We’d also suggest calling the agency before making a specific trip.

Bristol and Somerset
Churchill Investments PLC

9 Woodborough Road
Winscombe
BS25 1AB

Closed until further notice.

(01934) 844 444

Derek J Read Chartered Accountants

107 North Street
Martock
TA12 6EJ

Closed until further notice.

(01935) 822 922

Edwards Estate Agents

West Street
Somerton
TA11 7PR

Closed until further notice.

(01458) 272 667

Leaser and Letter

59 High Street
Wincanton
BA9 9JZ

Closed until further notice.

(01963) 322 21

Michael J Dodden & Co Chartered Accountants

34 North Street
Bridgwater
TA6 3YD

Closed until further notice.

(01278) 422 391

Stewart Robb Co.

The Old Post Office
Station Road,
Congresbury
BS49 5DY

Monday - Friday 9am - 1pm. Closed on Saturday.

(01934) 835 439

Cornwall and Devon
Loughtons Independent Financial Advisers

Town Hall House
3 Town Hall Place
Bovey Tracey 
TQ13 9EQ

Closed until further notice.

(01626) 833 225

Simpkins Edwards LLP

4 Fore Street
Okehampton
EX20 1AD

Monday - Friday 9am - 12pm. Closed on Saturday.

(01837) 524 85

Simpkins Edwards LLP

12 The Square
Holsworthy
EX22 6DL

Monday, Wednesday, Thursday, and Friday 9am – 12.45pm and 1:30pm – 3pm. Tuesday 9am – 1.30pm.

(01409) 253 620

Gloucestershire
Crossmans 2016 Limited

12 The Plain
Thornbury
BS35 2BE

Closed until further notice.

(01454) 412 004

Six Market Place

6 Market Place
Berkeley
GL13 9BB

Closed until further notice.

(01453) 810 383

Steve Gooch Estate Agent

4 High Street
Newent
GL18 1AN

Monday, Wednesday and Friday 9am - 12pm,
Closed Saturday

(01531) 822 337

The Market Place at Wotton

46 Long Street
Wotton under Edge
GL12 7BT

Monday - Friday 9.30am - 1.30pm
Closed Saturday

(01453) 843 680

Winchcombe Agency Office

Bank House
Abbey Terrace
Winchcombe
Cheltenham 
GL54 5LL

Closed until further notice.

(01242) 602 228

Herefordshire
Morris-Bricknell Chartered Surveyors & Estate Agents

30 Gloucester Road
Ross on Wye
HR9 5LE

Monday - Friday 9am - 1pm 
Saturday 9am - 12pm

(01989) 562 021

Wales - Glamorgan
Wisemove Estate Agents

57-59 Oxford Street
Pontycymmer
Bridgend
CF32 8DD

Monday - Friday 9.30am - 1pm 
Saturday 9.30am - 12pm

(01656) 870 640