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Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm


All enquiries 0800 121 8899

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Service interruption

Our Online Services, password setup service and savings account opening will be unavailable from 11pm on Thursday 20 September until the early hours of Friday 21 September whilst we carry out routine maintenance. We apologise for any inconvenience this may cause.

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We'd love to hear from you


Call 0800 121 8899

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Free call from mobiles & landlines

Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm

Closed on Bank Holidays

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+44 2476 555 255

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General enquiry

support@thecoventry.co.uk
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Bereavement

Specialist bereavement team
We understand that losing a loved one can be hard. That's why we have a specialist bereavement team to help. Call us on 0800 587 4565.

Power of attorney

Power of attorney
If you need help or advice on how to set up a power of attorney for a loved one, call us on 0800 587 4525. 

Making a complaint

Make a complaint
We hope you never have to complain, but if for any reason you think we've made a mistake, tell us and we'll try to put it right. Make a complaint

Remember – never put any confidential information about your accounts in an email. If you have access to Online Services, and your message is confidential, login and use the secure message option. It’s safer than an email. You could also write to us, call us on 0800 121 8899 or pop into a branch.

We're here to help

You can use online support to find what you're looking for:

We answered your calls in...

32 seconds* for savings enquiries

15 seconds* for mortgage enquiries 

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*Based on yesterday's average call times from 8am-8pm

Last updated: 20/09/2018

Write to us

If you prefer to write to us, use this address:
 

Coventry Building Society 
PO Box 9
High Street
Coventry 
CV1 5QN

Existing savings customers

Already with us? Log in to Online Services or find information about your savings account:

 


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