To find out more about how we look after your data view our Privacy Notice.
We understand that losing a loved one can be hard. That's why we have a specialist bereavement team to help. Call us on 0800 587 4565.
Power of attorney
If you need help or advice on how to set up a power of attorney for a loved one, call us on 0800 587 4525.
Making a complaint
We hope you never have to complain, but if for any reason you think we've made a mistake, tell us and we'll try to put it right. Make a complaint
Remember – never put any confidential information about your accounts in an email. If you have access to Online Services, and your message is confidential, login and use the secure message option. It’s safer than an email. You could also write to us, call us on 0800 121 8899 or pop into a branch.
We're here to help
You can use online support to find what you're looking for: