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Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm


All enquiries 0800 121 8899

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Call us on
0800 121 8899

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Contact us by email

support@thecoventry.co.uk

Remember – never put any confidential information about your accounts in an email. If you have access to Online Services, and your message is confidential, login and use the secure message option. It’s safer than an email. You could also write to us, call us on 0800 121 8899 or go into a branch.

We're here to help

You can use online support to find what you're looking for - or call us on 0800 121 8899.
If you’re calling from overseas please dial +44 2476 555 255 .

Write to us


If you prefer to write to us, use this address:
 

Coventry Building Society 
PO Box 9
High Street
Coventry 
CV1 5QN

24/7 account information

Our self-service facility gives you access to your account balance 24 hours a day, outside our opening hours, call us on 0800 121 8899.

On average yesterday we answered your calls in...

21 seconds for savings queries 
32 seconds for mortgage queries

 

Average based on yesterday's average call times from 8am-8pm

Last updated: 29/06/2017

Manage your accounts online

 

You can usually check your balances, view your transactions and set up payments and transfers, depending on the terms of your account.


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Making a complaint 


We hope you never have to complain, but if for any reason you think we've made a mistake, tell us and we'll try to put it right. 

Power of attorney 

If you need help or advice on how to set up a power of attorney for a loved one, call us on 0800 587 4525. 

 

 

 

Bereavement specialists

We understand that losing a loved one can be hard. That's why we have a specialist bereavement team to help you deal with the administration involved when someone dies. 
 

Call us on 0800 587 4565.

 

Existing savings customers

Already with us? Log in to Online Services or find information about your savings account:

 


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