Bereavement notification form

You can use this form to let us know that someone with a Coventry Building Society account has died. Read more about the bereavement process.

Your details

You'll need to complete all fields marked *

Personal details

Contact details

We collect and store the personal information you provide to help us process your bereavement notification. For more information, including details about how long we hold the data and your data subject rights, please review our Privacy notice.

Member details

You'll need to complete all fields marked *

A few details about the person who's died

Enter a valid Date

Enter a valid Date

Account details

We only need a few details about any savings or mortgage accounts the person held with us at the time they died.

Check and submit

Before you submit your notification form, have a quick read through the details you've entered below to make sure everything is right. If you need to change anything select 'edit' and you'll be able to update it.

Your details

Title*
First name*
Surname*
How are you related to the person who has died?*
Telephone number*
Email address
Postcode*
First line of address*

Member details

Title*
First name(s)*
Surname*
Date of birth*
Date of death*
Postcode*
First line of address*

Account details

Did they leave a will*
Has a death certificate been issued?*
Are you formally dealing with their estate?*
Did they hold savings accounts with us?*
Did they hold mortgage accounts with us?*
Title*
First name(s)*
Surname*
Postcode*
First line of address*
Account number
Has grant of probate or letters of administration been applied for?*
Any other information
Thanks for letting us know about the bereavement.

What happens next?

We'll be in touch

As you’re dealing with the estate, we’ll find the accounts of the person who’s died and write to you to tell you what happens next.

It can take a few days to get this information together, so allow 5 - 10 working days to receive this letter. You don't need to call us.

We'll confirm what else you'll need to send us in this letter.

Read our FAQs to find out more about what we may need.

Other things to know

After someone's died, there are often expenses to be paid. If they had savings with us, there are some payments that we can make from their accounts, including:

  • funeral expenses, memorial stone or plaque, notice of death
  • probate, letters of administration, court fees
  • inheritance tax

Read our FAQs to find out more about what you'll need to send us if you need to do this.

3

Or if we need more time...

If we haven't been able to speak to you or we need more time to resolve your complaint, we'll write to you within the first five working days to let you know we've received it and what to expect next.

You don't need to do anything else.

We’ll update our records and wait to hear from the person with the authority to deal with the estate.

If the customer had savings accounts in their name only, we'll cancel any cash cards on these accounts and also stop payments in or out.

More information about the bereavement process

We've put together some more information to let you know what to expect, what documentation we may need to see and what happens with their accounts.

We're sorry - there seems to be a problem

Your bereavement notification failed to submit.

This may be because there's something wrong at our end.

We understand this must be frustrating. If you want to, you can try completing the form again.

Or call us on 0800 587 4565 and we'll try to help you - check our opening times as they may vary.


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