Your existing clients can access the same products and rates as the relevant product range available to new customers. We’ll also offer your clients the same products at the same rates and with the same service as our direct customers.
You can confirm that you have customer permission over the phone or by completing the customer authority form.
Option 4 for account information or to request an illustration and application pack.
You will need to get the applicants to sign the Product Special Conditions (which are a part of the application pack). Please email the signed and scanned document using send secure to email@example.com.
We will email you to confirm receipt and that the product transfer will go ahead at the chosen date.
If your client has four or more mortgaged buy-to-let properties and is therefore a portfolio landlord, they may be required to select from our portfolio landlord product range.
To discuss any cases, call us on 0800 121 7788 or refer to our Buy to let product selection guide (PDF 319KB)Opens in a new window.
Existing customers have access to the same products and rates as the relevant product range available to new customers.
Note: Product transfers from 5 year fixed rate products (or longer) to products with less than 5 years will be subject to a stress test at the applicable reference rate.
If you have a client who doesn’t meet our lending criteria for our standard product range, call us on 0800 121 7788.
Don’t forget you can always give us a call, our support teams are here Monday - Friday 9am - 6pm
All lending is subject to current product terms, lending policy and product availability and eligibility. Existing borrower cases cannot be submitted online. Please see our frequently asked questions for further information.
If your client is an existing Godiva Standard Residential customer, you’ll find details of the transfer products available to them in the product guide.