Privacy Notice

Cookies are small text files that contain data.

Websites you visit place cookies on your computer, mobile, tablet or other devices you use to access the internet.

We use cookies when you visit our website:

• To keep our website secure and any details you enter into it
• To make our site as easy as possible for you to use
• To help us understand how visitors use our site
• To remember your preferences

We may change our cookies from time to time and will update our cookies list when we do this.

Our website will work better for you
Some parts of our site only work properly if cookies are enabled. For example, if you've disabled cookies, you can't use our secure mail service.

It helps us to improve our website
Cookies help us record which parts of our site you visit. By collecting information like this, we can continue to improve our website.

They're tiny, harmless files
Our cookies are very small and safe. The information they store and send is scrambled so you can’t be identified from it.

Check or change your cookie settings: How can I change my cookie settings?

You won't be able to use many of the services we offer. For example, you won't be able to use our secure mail service.

If you want to block cookies from this site, you'll need to change the cookie settings in your browser. To find out how to do this, check in your browser's help section.

Alternatively, you can turn off some of our cookies here: How can I change my cookies settings?

If your browser is set to 'Do Not Track', we'll still ask you to accept cookies to use our website but we won't track your browsing habits.

Session cookies
These are automatically deleted when you leave the website or close your browser.

Persistent cookies
These either stay on your computer until you choose to remove them, or until they expire on a pre-set date.

First party cookies
These are created by and placed on your computer by the owner of the website. They’re usually essential for the website to function properly.

Third party cookies
These are placed on your computer by the owner of the website but they’re managed by another company, for example: Google or YouTube. This type of cookie is often used to help monitor visitors. For example: which pages people visit, for how long, which country they’re from, which search terms they used to find the page, and so on.

We use both 'first party' and 'third party' cookies.

'First party' means us, Coventry Building Society. 'Third Party' means other organisations.

First party cookies
These are our own cookies we currently use:

Strictly Necessary Cookies	What they're for	How long they stay on your device
PanelClosed	When you first visit our site, we show a banner asking you to accept cookies from us. When you’ve clicked to tell us your choice, this cookie stops the banner appearing.	This is a 'session' cookie. This cookie expires when you close your browser.
CookiePermission	This cookie is set when you first visit the site and records if you have accepted or declined our cookies.	This is a 'persistent' cookie. The CookiePermission cookie expires after 90 days.

Third party cookies
We place these on your computer, but they’re managed by Google.

These cookies collect anonymised IP addresses to help us understand where our visitors are located.
No other personal data is collected by these cookies.

These are the third party cookies we currently use:

Performance Cookies	What they're for	How long they stay on your device
Google Analytics Google’s policy for their third party cookies is here: www.google.com/policies/privacy/partners/ _ga _gat _git	These cookies are managed by Google. We use them to collect information about: how many site visitors we have how visitors use our site where visitors come from, both geographically and from which website	These are persistent cookies. The _ga cookie expires after 1 year. The _gat cookie expires after 1 minute. The _git cookie expires after 1 day.

Advertising Cookies

We currently do not use advertising cookies

All about cookies
You can read more at this independent website:
www.allaboutcookies.org/manage-cookies

How the advertising industry uses cookies
If you’re interested in how cookies work and your rights online, have a look at this guide. It explains ‘behavioural advertising’ – how brands use information about your internet browsing to deliver adverts more relevant for you. This website also explains your rights and how to adjust your online privacy setting:
www.youronlinechoices.eu

UK best practice
To help businesses, the International Chamber of Commerce for the UK created a cookie guide. The guide defines categories of cookies, along with example of notices to help website users understand them. The guide gives clear explanations of what cookies do and why web site operators and other organisations use them:
www.international-chamber.co.uk/our-expertise/digitaleconomy