We are aware of a number of so called "phishing" emails in general circulation. Whilst most of these target larger institutions, there are a few that claim to have come from us. If you receive an email asking you to update your Coventry Security Details do not respond to it and do not follow any links in the email. These emails often look genuine and the web page they take you to may also look very much like the real thing. To see how realistic these emails can be, have a look at this example.

We will never email you asking you to update your Security Details and we never include a link to a login page within our emails.

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Social networking sites

Along with other financial institutions we are very concerned about the amount of information held in the public view on social networking sites. If you do use these sites to trace old friends, or keep in touch with your community, please be aware that the personal details you enter into the site, for example your educational history, home town to email contact details are available to all.