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Before you pick up the phone or send an email, why not see if we've already answered your question in one of our frequently asked questions (FAQs) sections:

Savings FAQs
Online Services FAQs

If you can't find a FAQ to help, we'd love to hear from you - use the tabs below to find the contact details.

Phone us

Our Customer Service Centre is open seven days a week, and our advisors are available Monday to Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm. Our 24 hour self-service telephone option is also available 24 hours a day, 365 days a year.

If you have BT Typetalk, we're ready for your call.


General enquiries and product information
0845 766 5522

+44 24 7655 5255


If you think your CashLink card or Debit card may have been lost or stolen, please contact us immediately using the above number.

If you think that any of your security details have been compromised, please either contact our Customer Service Centre or notify us online.

We promise more than customer service; we promise member service - See all our Member First Principles
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Coventry Building Society is authorised and regulated by the Financial Services Authority (FSA reference no: 150892 www.fsa.gov.uk). The Society is a member of the Building Societies Association. This site is intended for UK residents only. Coventry Building Society. Registered Office: Economic House, PO Box 9, High Street, Coventry CV1 5QN.

Our advisors are available Monday to Friday 8am-8pm, Saturday 9am-5pm, Sunday 10am-4pm, telephone self-service available 24 hours a day, 365 days a year. Contact your service provider for details of call charges, as costs may vary. To maintain a quality service, calls made to and from Coventry Building Society may be monitored and recorded.