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Compromised security

Tell us immediately using the form below if you think your Security Details have been compromised, if you think someone else may know your password or if you didn't see the correct image or last login details when you last logged in.

Once you have completed your details and clicked 'Submit', we will temporarily block all access to your accounts as a precaution and post a form to you to enable you to choose a new password. Alternatively, if you have already set up security questions and have registered an email address with us, you can reset your password online, by selecting 'Reset password' from the Login page.

You will not be able to access Online Services, or arrange withdrawals from your accounts by telephone, until your new password has been set up. Once your new password has been set up (usually within four days if returning the form to us by post) you will be able to login to Online Services and arrange to make withdrawals from your account by telephone.

A member of our Customer Services team may contact you for further information.

Your details

   
   
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Coventry Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number 150892 www.fca.org.uk Opens new website in another window). This site is intended for UK residents only. Coventry Building Society. Registered Office: Economic House, PO Box 9, High Street, Coventry CV1 5QN.

Our Customer Service Centre is open Monday to Friday 8am-8pm, Saturday 9am-5pm, Sunday 10am-4pm.

Calls to 0800 numbers are free when made from the UK. You may be charged for calls to all other numbers, please contact your service provider for further details. We may monitor, record, store and use telephone calls to help improve our service and as a record of our conversation.