We may email you during an application if we need you to make an amendment to a case in progress. You’ll simply need to follow the instructions in the email to ensure your case is progressed as quickly as possible.
If you need to make any amendments to an application you can do so quickly and easily by following the processes below.
Amendments via email
Case amendments detailed below can be sent by email to documents@thecoventry.co.uk using our send secure service. For more information on how to use this service visit our send secure page.
To help us process your amendment you must ensure:
- email subject lines include the word ‘amendment’ and contain the application number
- amendments are sent from the broker who submitted the application
- amendments from any other representative must use the application amendment form. This should be returned to documents@thecoventry.co.uk using our send secure service.
Amendments accepted by email
| Amendment type | Example |
|---|---|
| Loan requirements | Term, product, mortgage amount, purchase price |
| Fee arrangements |
Addition or deduction of fees to the loan such as
|
| Applicant details (minor) |
Any minor change to an applicant's details that does not result in
Minor changes would include small spelling errors e.g. Philip to Phillip, or an incorrect telephone number. |
| Valuation details |
|
| Legal representative details |
|
Amendments via a form
Case amendments detailed below must be sent to us via an application amendment form. Completed forms should be returned by email to documents@thecoventry.co.uk
Please note: emails must be sent using our send secure service ensuring maximum security of your clients’ personal details. For more information on how to use this service visit send secure.
- Change of property
- Destination of funds
- Change of repayment vehicle
If you are unsure which category your amendment applies to please call us free on 0800 121 7788
Amendments requiring a new application
Major changes to a case require you to submit a new application, examples of these are;
- significant change to applicant name e.g. Smith to Jones or Pearce to Pierce
- adding or removing applicant(s)
- changing the applicant’s date of birth
- updating the type of borrowing, e.g. change from Residential to Buy to Let/First time buyer to Remortgage
Please note: Submitting a new application will automatically trigger new affordability and credit checks against your client(s). Please ensure you have their permission to proceed.
Quick links
Coventry Building Society amendment form (PDF 653KB)Opens in a new window Godiva Mortgages amendment form (PDF 644KB)Opens in a new window