We use cookies to ensure we give you the best browsing experience on our website. This includes cookies from third party analytics providers to help us understand how you use our site so we can continually improve. You can delete and block cookies, but parts of our site won’t work without them.

If you’d like to find out more about how we use cookies view our Cookie policy.

To find out more about how we look after your data view our Privacy notice.

Manage cookies


Coventry intermediaries logo0800 121 7788 Monday to Friday 9am - 6pm

Your Support Teams

We’re here to give you support at every stage of the application process. Call 0800 121 7788 and choose one of the options below.

We aim to answer all calls within 30 seconds - take a look at our most recent service levels.

0800 121 7788 Monday to Friday 9am - 6pm

Call and select one of the options below:

Updates on submitted applications

With access to the Underwriting Team, our New Lending Support Advisors can give you updates and decisions, and discuss any aspect of your application.

New business and AIP enquiries

Our Intermediary Development Advisors are trained to the same standard as our BDMs so when you need to rely on a lending decision, speak to the team.

Technical support

Having some technical issues? We’ll do our best to help.

Product transfers

From KFI to application, we can help with the BTL and Residential product transfer process.

Intermediary administration

The team can help with anything from registration to proc fee payments.