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Our awards

We're proud to have won a range of industry awards which recognise our products, service quality and continued commitment to our brokers.

Five Stars

Financial Adviser Service Awards

Gold Ribbon for Customer Experience

Fairer Finance

Best Building Society

YourMortgage Awards 2018-2019


More achievements we're proud of

Highest Rated Lender for Likelihood to Recommend to Clients

Charterhouse Broker Survey

Joint Highest Rated Lender for Overall Intermediary Satisfaction

Charterhouse Broker Survey

Joint Highest Rated Lender for Commitment to the Intermediary Market

Charterhouse Broker Survey


Interviews conducted between September and November 2018 with 309 intermediaries placing at least 12 mortgages in the past year, 15 lenders rated in total; no other lender received a higher rating.


2018

Highest Rated Lender for Likelihood to Recommend to Clients

Charterhouse Broker Survey

Gold Ribbon for Mortgages (Autumn)

Fairer Finance

Best Remortgage Provider - winner

Moneyfacts Awards 2018

Most Trusted Buy to Let Mortgage Provider - highly commended

Moneywise Customer Service Awards 2018

Mortgage Strategy Quarterly Lender's Survey - 'Best in Class' for Buy to Let

Mortgage Strategy

Joint Highest Rated Lender for Overall Intermediary Satisfaction

Charterhouse Broker Survey

Most Transparent Mortgage Provider

Fairer Finance

Remortgage Buyers' Choice

Moneyfacts Consumer Awards 2018

Best National Building Society - highly commended

Mortgage Finance Gazette Awards 2019

Best Building Society

YourMortgage Awards 2018-2019

Joint Highest Rated Lender for Commitment to the Intermediary Market

Charterhouse Broker Survey

Five Stars

Financial Adviser Service Awards

Best Building Society Mortgage Provider - highly commended

Moneyfacts Awards 2018

Best Lender for service

Mortgage Force


2017

Gold Ribbon for Mortgages (Autumn)

Fairer Finance

Five Stars

Financial Adviser Service Awards

Most Trusted Buy to Let Mortgage Provider

MoneyWise Customer Service Awards 2017

Best lender for offset mortgages - highly commended

Moneywise Mortgage Awards 2017

Best Lender Website

What Mortgage Awards 2017

Gold Ribbon for Mortgages (Spring)

Fairer Finance

Five Star Mortgage Provider

FTAdviser Online Innovation and Service Awards

Best Service from a Mortgage Provider - commended

Moneywise Customer Service Awards 2017

Best Variable Rate Mortgage Provider

Moneynet Personal Finance Awards 2017

Which? Recommended Provider for Mortgages (August)

Which?

Five Star Mortgage Provider

Fairbanking Foundation

Remortgage Buyers' Choice

Moneyfacts Consumer Awards 2017

Best National Building Society - highly commended

Mortgage Finance Gazette Awards

Lender of the Year 2017

The Buy to Let Business

Which? Recommended Provider for Mortgages (February)

Which?