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Call us 0800 121 8899
Contact

Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

Call costs explained


Triple Access ISA (Online)


£{{interestEarned}} 0.96 {{headlineSup}} question-mark
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Tax-free^ p.a./AER*
Variable
Our highly competitive Triple Access ISA (Online) - with tax-free interest.
FSCS logo
Your savings are protected

Your eligible deposits with Coventry Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.

For joint accounts eligible deposits are protected up to £170,000.

For further information view the FSCS protect PDF (3.7MB) or visit www.fscs.org.uk.

Triple Access ISA (Online) is a flexible cash ISA with a highly competitive rate. You can add your allowance for this tax year, keep saving in future years and transfer in previous years’ ISA savings. You can access your money up to three times a year without charge using our Online Services. 

Summary box 


Account name
Triple Access ISA (Online)
What is the interest rate?
  Annual interest
(Variable)
Monthly interest
(Variable)
Balance Tax-free^p.a./AER* AER* Tax-free^p.a.
£0.01 plus 0.96% 0.96% 0.96%

We calculate the interest daily and pay it annually, on the anniversary of the date you opened the account, or monthly, at the end of the last day of each month.

 

Interest can be added to the account or paid into another suitable account.

Can Coventry Building Society change the interest rate?

The interest rate is variable, so it can go up or down at any time.

 

For more details about why we may change the rate, as well as how and when we’ll let you know, see our Saving Accounts Terms and Conditions booklet (section 4).

What would the estimated balance be after 12 months based on a £1,000 deposit?

£1,009.60

 

 

This would be the balance after 12 months if £1,000 was paid in on 1 September, all interest was paid back to the account annually, there was no change to the interest rate and no money was taken out or paid in.

 

This illustration is just an example to help you compare accounts. It does not take into account any individual circumstances.

How do I open and manage my account?

How to open and manage

  • Online
  • You must be aged 16 or over and a UK resident.

When you apply for the account, you must provide us with a valid email address. 

 

How to put money into your account

  • Pay in cash or cheques in a branch (please check branch opening hours online first)
  • Post us a cheque
  • Set up transfers from an account with another bank or building society or another account with us
  • You can transfer in current and/or previous years’ ISA savings using an ISA transfer. If you’re transferring in your current years’ savings then you must transfer all of it. If you’re transferring from another ISA with us please contact us.
  • The minimum balance is £1
  • You can pay in up to your annual ISA allowance each tax year, depending on any money you may have already paid into other types of ISA (e.g. stocks and shares). For the current tax year the annual ISA allowance is £20,000.
Can I withdraw money?

This is a flexible ISA. You can take money out of your account by using our Online Services up to three times a year without having to pay a charge. From the fourth withdrawal onwards, you'll receive a charge equal to 50 days' interest based on the amount you're withdrawing. Each 'year' in this case starts on the anniversary of the day you opened the account.

 

How to take money out of your account

  • ISA transfer to another Coventry Building Society ISA or to another ISA provider, without losing your tax-free status
  • Send money to your named bank/building society account
  • Transfer money to another account with us
Additional information

Interest on ISAs is paid tax-free, that is without tax deducted. ISAs are a savings scheme initiated by the Government and are subject to change by them. For example the favourable tax treatment may not be maintained.

 

This account is a limited issue, so we may stop accepting applications at any time.

 

* AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and added each year

For full details, please see the Specific Terms for Triple Access ISA (Online) and our Saving Accounts Terms and Conditions.


A flexible ISA 

This is a flexible ISA so you can take money out and put it back in later, without it counting any further towards your annual ISA allowance, as long as you pay the money back in before the end of the same tax year. If you’ve created a flexible ISA allowance on another ISA, you can’t transfer this allowance to Triple Access ISA (Online). Find out more about how flexible ISAs work. 


How to keep track of your account

We’ll email you within a month of any money leaving your account, to let you know that your statement is ready to download. You can still ask for a statement at any time. Just pop into a branch or call us and we’ll send you one by post. 

If you change your mind

You have a 14 day cancellation period after you make your first payment into a Triple Access ISA (Online). If you wish, you may change your mind and close the ISA within 14 days and it will be treated as if you never had the ISA so you’d still be able to pay some/all of your annual ISA allowance into another cash ISA in this tax year.

To close the account, call us on 0800 121 8899 or write to us at: Head Office, Economic House, PO Box 9, High Street, Coventry CV1 5QN. 

Not sure what to do?

We’re keen to help you make the right choice – have a chat with our specialists by calling 0800 121 8899.
 

If you’re not happy with our service

Please let us know. We take care to deal with problems quickly, thoroughly and fairly. If you’re still not satisfied when we’ve finished our complaints procedure, you can take your complaint to the Financial Ombudsman Service. For more information about the Financial Ombudsman Service, visit their website: financial-ombudsman.org.uk

Ways to apply

Compare our accounts
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Compare our savings accounts to the market

We believe in being open and honest. We want you to make an informed choice. That’s why we've built this tool to help you compare our accounts with other providers.

This tool uses the latest data from moneyfacts.co.uk, an independent comparison service. Moneyfacts aim to include at least 95% of providers of UK-based personal savings accounts.

What’s missing? Our tool omits any accounts with special conditions for opening (for example, you have to already hold an account with the provider).

Remember: there’s more to a savings account than just the interest rate. You can compare access terms, how to pay in and other criteria – then make your own mind up.

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