More than 9 out of 10 savings customers who visit our branches or call us say they would recommend us to friends and family.
Source: Monthly Coventry Building Society surveys, 2016
In 2016, we reported one of the lowest levels of complaints of any major financial organisation. But if we have made a mistake and you're not happy for any reason, tell us. We work hard to resolve issues as soon as possible.
We keep a record of all complaints we receive and we publish them online.
Latest Society news
Highlights included strong growth in savings and mortgages, low costs, competitive savings rates and exceptional customer service.
One of the Best Companies to Work For
We have moved up to number 55 in the Sunday Times ‘100 Best Companies to Work For’ list.