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Call us 0800 121 8899
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Customer Service Centre

We are open but exceptionally busy. Where possible, please leave phone lines free for our most vulnerable customers. 


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

Call costs explained


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Changes to online security

In the next few weeks we're introducing a new way to log in and use your account that is easier and safer than ever before.  What do I need to do?

Helping you make the best decisions with your money

With savings rates changing all the time, it’s important to regularly review your savings to make sure your money is in the best place.

We’re proud to have been independently rated as the UK’s most transparent savings provider by Fairer Finance, and we’re a Which? Recommended Savings Account Provider for the second year running.

We’ll show you what you can earn on your savings with us in pounds and pence, not just percent, and we even provide a tool so you can compare our rates to those offered by competitors using independent data from Moneyfacts.

Our savings terms and conditions are simple and easy to understand, and were the first to be awarded Fairer Finance’s Clear & Simple Mark.

See our current savings rates.