Menu Open menu
Find a branchFind a branch
Please enter your postcode using only letters and numbers. Please enter a postcode.

Call us0800 121 8899

Call us

Free call from mobiles & landlines

Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm

All enquiries 0800 121 8899

Call costs explained


Doing our thing for BBC Children in Need

What a great time we had on Children in Need Appeal Night! For the fourth year running, we opened our Customer Service Centre to take donations from the public into the early hours of the morning.

Over 350 staff volunteered to man (and bear!) the phones over the night, with around 3,500 calls received from generous donors across the UK. And we had a great time doing it, too! 

Emma Brodie, our Senior Community Officer and one of our event organisers, said: “We’re delighted that the big event was such a success! We’ve developed a very strong relationship with Children in Need and were delighted when they asked us to be an official call centre once again”.

You can find out more about BBC Children in Need and make a donation here .